Using the Debug Log
D062/D063/D065/D066 5-32 SM
The machine is now set to record the debugging information automatically on the SD card
or HDD (the target selected with SP5857-002) for the events that you selected SP5858 and
the memory modules selected with SP5859.
Please keep the following important points in mind when you are doing this setting:
The initial settings are all zero.
These settings remain in effect until you change them. Be sure to check all the settings,
especially the settings for Keys 6 to 10. To switch off a key setting, enter a zero for that
key.
You can select any number of keys from 1 to 10 (or all) by entering the corresponding
4-digit numbers from the table.
One area of the disk is reserved to store the debug log. The size of this area is limited
to 4 MB.
5.7.2 RETRIEVING THE DEBUG LOG FROM THE HDD
1. Insert the SD card into SD slot 2.
2. Enter the SP mode and execute SP5857-009 (HDD for SD (4MB)) to write the
debugging data to the SD card.
3. Use a card reader to copy the file and send it for analysis to your local Ricoh
representative by email, or just send the SD card by mail.
5.7.3 MORE ABOUT DEBUG LOG
SP5857-015: SD to SD (Any)
This SP copies the log on an SD card (the file that contains the information written directly
from shared memory) to a log specified by key number. The copy operation is executed in
the log directory of the SD card inserted in the same slot. (This function does not copy from
one slot to another.)
Each SD card can hold up to 4 MB of file data. Unique file names are created for the data
during the copy operation to prevent overwriting files of the same name. This means that
log data from more than one machine can be copied onto the same SC card.
This command does not execute if there is no log on the HDD for the name of the specified
key.
SP5857-016: Make HDD LogFile
This SP creates a 32 MB file to store a log on the HDD. However, this is not a completely
empty file. The created file will hold the number “2225” as the SCS key number and other
non-volatile information.
Even if this SP is not executed, a file is created on the HDD when the first log is stored on