Polycom, Inc. 101
Manage Call Lists and Directories
All VVX phones support a Recent Calls list, a Contact Directory and a Corporate Directory. All phones
also support a Lync Directory, a BroadSoft Directory, and the GENBAND Address Books depending on
your server. This section describes each of these in the following topics:
● View Recent Calls
● Manage the Contact Directory
● Manage the Corporate Directory
● Search the Lync Directory
● Search the Outlook Directory
● Search the BroadSoft Directory
● Manage the GENBAND Address Books
Note: Feature availability
Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your phone.
View Recent Calls
All VVX phones maintain a Recent Calls list that includes missed, received, and placed calls. Each list
holds up to 100 entries.
You can perform the following tasks from the Recent Calls list:
● Sort, order, and filter calls. By default, the list displays all call types with the most recent call
displaying first.
● Remove calls from the list.
● Select a call record to view call details and manage the call.
● Select a call record to automatically call a contact.
To view your Recent Calls list:
» Select Directories > Recent Calls.
On VVX 1500 phones, select the Directory key and tap Call Lists.
Timesaver: Quickly accessing the Recent Calls list on VVX 500 and 600 phones
To quickly access recent calls, select in the status bar.