Polycom VVX Business Media Phones User Guide UC Software 5.3.0
Polycom, Inc. 123
View the Lync Contact Card for Contact Information
You can view the Lync contact card for each of your Lync contacts and make calls directly to any of the
available numbers, including voicemail, from the Contact Information screen on your phone. You can view
the following detailed information in the contact card, if available:
● Name
● Presence Status
● Organization
● Email address
● Work number
● Mobile number
● Home number
● Voicemail
In order for you to view detailed information for a contact, that contact must change your privacy
relationship to Friends and Family in the Lync client. If your contact does not change your privacy
relationship to Friends and Family, you can view only the work number, email address, and voicemail for
that contact.
To change the privacy relationship for a contact:
1 In the Lync client, select a contact, right-click, and select Change Privacy Relationship.
2 Click Friends and Family.
Your contact can now view all of your available contact information.
Note: Changing the privacy relationship for contacts assigned as delegates
You cannot change the privacy relationship for contacts assigned as a delegate for your line.
Contacts you assign as delegates must maintain a privacy relationship of Workgroup. If you try
to change the privacy relationship for a delegate, a notification is displayed in the Lync client.
See the section Assign Delegates for more information.
To view the contact card:
1 Select the Contact soft key.
2 Select a contact and select Info.
The contact card is displayed with your contact’s presence status and contact information, as
shown next.