Polycom VVX Business Media Phones User Guide UC Software 5.3.0
Polycom, Inc. 51
2 Tap or use the right arrow key to view additional held calls.
3 Tap a held call.
4 Do one of the following:
Tap Hold or press the Hold key to place an active call on hold.
Tap Resume or press the Hold key.
Tap End Call to end a call with a contact. You can end only active calls, so resume the held call
first before ending it.
Tap Transfer to send the call to another contact.
Tap Conference to initiate a conference call.
Manage Calls on VVX 300, 400, 500, and 600 Phones
On VVX 300, 310, 400, 410, 500, and 600 phones, you can see the number of calls for each line from the
Lines screen, as shown next.
Multiple Calls on phone lines on the Lines screen
On all VVX phones, a green light on the line key indicates a line with an active call, and a red light
indicates a line with one or more held calls. You can display the calls for each line from the Lines screen.
To display all the calls for a particular line from the Lines screen:
» Do one of the following:
On VVX 300 and 400 phones, press and hold the line key.
On VVX 500 and 600 phones, press and hold the phone line.
On VVX 500 and 600 phones, swipe the screen from right to left.
When you select a phone line that does not have an active call, the first held call on that line is
automatically resumed, even if you already have an active call on a different line.
You can also view multiple calls on your line from the Calls screen.
To display your calls in the Calls screen:
» Do one of the following:
From the Lines or Home screen, press .
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