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ApeosPort-VII C4421
Fuji Xerox ApeosPort-VII C4421 User Manual
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ApeosP
ort-VII C4421
ApeosP
ort-VII C3321
User Guide
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Before Using the Device
17
Preface
18
Using this Guide
19
Organization of this Guide
19
Conventions
20
Important Security Instructions
22
Device Components
23
Main Unit
23
Control Panel
27
Graphic Symbol List
29
License
30
2 Setup
31
Power Source
32
Switching the Power on
32
Making the Initial Settings
32
Switching the Power off
33
Switching the Power off from Remote Location
34
Interface Cables
35
Using the Ethernet Interface
35
Using the USB Interface
35
Connecting with Wireless LAN
36
Setting the IP Address
36
Installing Software for Windows
37
Installing Software for Mac
39
Installing Software for Linux
39
WLAN Network Configuration
40
Wi-Fi Connection
41
Wi-Fi Direct Connection
45
Disconnecting the Wi-Fi Direct
47
Fax Environment Settings
49
Connecting to the Telephone Line
49
Internet Fax/Internet Fax Direct Environment Settings
52
Scanner Environment Settings
55
Configuration of Scan to Folder
55
Configuration of Scan (Save the Scanned Data Directly to Your Computer)
56
Configuration of Scan (Send by Email)
57
Configuration of My Folder
57
Configuration of Scan to USB
58
Configuration of Scan to Desktop
58
Email Features Environment Settings
60
3 Basic Operations
63
Power Saver Mode
64
Entering the Power Saver Mode
64
Exiting the Power Saver Mode
64
Warmer Mode
66
Setting the Warmer Mode
66
Touch Screen
67
Home Screen
67
Basic Operation
73
Common Operation Buttons
75
Entering Text and Numerals
76
Login to Authentication Mode
77
Login to Authentication Mode Using Touch Screen
77
Login to Authentication Mode Using the IC Card Reader
77
Customization Feature
78
Customizing the Home Screen
78
Customizing the Features List
79
One-Touch App
82
Creating One-Touch App
82
Deleting or Hiding One-Touch App
83
Using Centreware Internet Services
84
Browser Settings
84
Starting Centreware Internet Services
85
Login to Authentication Mode
86
Loading Paper
87
Paper that We Recommend
87
Usable Paper
87
Unacceptable Paper
90
Storing and Handling Paper
90
Loading Paper in Trays 1 to 4
91
Loading Paper in Bypass Tray
93
Loading Envelopes
95
Changing the Paper Settings
97
Loading Originals
99
Document Feeder
99
Document Glass
100
Loading Custom Size Documents
102
4 Print
103
Features Overview
104
To Get the Latest Software
104
Print from Computers
105
Printing Using the Print Driver
105
Printing Email Attached Document (Print Email)
105
Printing Using Centreware Internet Services
106
Print Data Stored in the Device
107
Sample Set
107
Delayed Print
108
Secure Print
108
Charge Print
109
Private Charge Print
110
Print Data Saved in USB Memory Device
113
Print from USB
114
Photo Print
115
Removing the USB Memory Device
115
Features List
116
The Other Print Services
117
Printing from Mobile Device
117
Airprint
118
Google Cloud Print
120
Mopria Print Service
123
5 Copy
125
Features Overview
126
Copy Basic Operation
127
Operations During Copying
128
Canceling a Copy
128
Copying Next Original
128
Confirming the Job Status
128
Interrupting the Copy Job
128
ID Card Copy
129
Features List
130
Quantity
130
[Presets]
130
[Output Color]
130
[2 Sided Copying]
130
[Paper Supply]
130
[Reduce / Enlarge]
131
[Slight Reduction]
131
[Pages Per Side]
131
[Lighten / Darken]
131
[Copy Output]
132
[Original Type]
132
[Mixed Size Originals]
132
[Original Orientation]
132
[Original Size]
132
[Sharpness]
132
[Saturation]
132
[Image Enhancement]
132
[Color Effects]
133
[Color Balance]
133
[Color Shift]
133
[Book Copying]
133
[2 Sided Book Copying]
133
[Edge Erase]
134
[Image Shift]
134
[Mirror Image]
134
[Negative Image]
134
[Image Rotation]
134
[Booklet Creation]
135
[Covers]
135
[Repeat Image]
136
[Annotations]
137
[Watermark]
137
[Preset Repeat Image]
137
[Build Job]
137
[Sample Job]
137
[Delete Outside / Delete Inside]
138
[Next Original]
138
6 Fax
139
Features Overview
140
Fax Basic Operation
141
Editing the Specified Recipient Information
143
Specifying the Starting Rate
143
Deleting the Recipient
143
Modifying the Specified Recipient Information
143
Registering the Recipient with the Address Book
143
Confirming Detailed Recipient Information
144
Operations During Faxing
145
Canceling the Fax Job
145
Scanning the Next Original
145
Confirming the Job Status
145
Internet Fax
146
Sending Internet Fax
146
Receiving Internet Fax
147
Useful Features
147
Direct Fax
149
Preparation
149
Sending Direct Fax
149
Features List
150
[Enable Broadcast]
150
[Presets]
150
[Preview]
150
[2 Sided Scanning]
150
[Resolution]
150
[Lighten / Darken]
150
[Original Type]
150
[Reduce / Enlarge]
151
[Confirmation Options]
151
[Read Receipts]
151
[Delivery Receipts]
151
[Starting Rate]
151
[Mixed Size Originals]
152
[Transmission Header]
152
[Original Size]
153
[Book Faxing]
153
[Priority Send]
153
[Delay Start]
153
[Cover Page]
154
[Pages Per Side]
154
[Remote Folder]
154
[F Code]
155
[Remote Polling]
155
[On-Hook (Manual Send/Receive)]
155
[Chain Dial]
155
[Internet Fax Subject]
155
[Internet Fax Message]
155
[Internet Fax Profile]
156
[Encryption]
157
[Digital Signature]
157
[Next Original]
157
Store for Polling
158
Printing/Deleting Files Stored for Polling
158
Receiving Faxes
160
Switching between Auto Receive and Manual Receive
160
Using Auto Receive
160
Using Manual Receive
160
Using Folder Receive
161
Resending/Deleting Undelivered Faxes
162
7 Scan
163
Features Overview
164
Scan to Folder
165
Email
166
Editing Recipient Information
167
Specifying Output File Format
167
Scan
170
Scan to USB
172
Scan to Desktop
174
Storing Data Scanned by the Device on a Network Computer
174
Starting a Scan Job Via Computer Operation
174
Operations During Scanning
176
Stopping the Scan Job
176
Scanning the Next Original
176
Confirming the Job State
176
Importing Scanned Data
177
Importing with a TWAIN Compatible Application
177
Importing Using Docuworks
178
Importing Using Stored File Manager 3
179
Importing Using Centreware Internet Services
181
Features List
182
[Presets]
182
[Preview]
182
[Color Scanning]
182
[2 Sided Scanning]
182
[Resolution]
182
[Original Type]
182
[Original Orientation]
182
[PDF Security - File Open Password]
182
[Original Size]
183
[Mixed Size Originals]
183
[Lighten / Darken]
183
[Sharpness]
183
[Reduce / Enlarge]
183
[Quality / File Size]
183
[Photographs]
183
[Background Suppression]
183
[Contrast]
184
[Shadow Suppression]
184
[Color Space]
184
[Book Scanning]
184
[Edge Erase]
185
[File Name Conflict]
185
[Next Original]
185
[Scan (URL) - Message]
185
[Scan(Url) -Email Subject]
185
[Subject]
185
[From:]
185
[Message]
185
[Read Receipts]
186
[Reply To]
186
[Split Send]
186
8 Send from Folder
187
Creating a Folder
188
Operation to Folder
190
Change Folder Settings
191
Deleting a Folder
192
Printing a File in a Folder
193
9 Job Flow Sheets
195
Overview of Job Flow Sheets
196
Creating Job Flow Sheet Triggered by Folder
197
Automatically Start a Job Flow When a File Is Stored in a Folder
198
Manually Start a Job Flow Sheet Which Is Linked to a Folder
199
Manually Start a Job Flow by Selecting a File and a Job Flow
200
Manually Start a Job Flow by Selecting a Job Flow Created Using the Device Setup Tool
201
Cut the Link between a Job Flow Sheet and a Folder
202
Configuration to Use Device Setup Tool
203
10 Address Book
205
Registering Recipients
206
Detailed Items Settings
207
Creating Recipient Groups
211
Modifying Contacts or Groups
212
Deleting Contacts or Groups
213
Filtering and Searching Contacts
214
Filtering
214
Searching
214
Starting the App from the Address Book
215
Batch Registration of Address Book
216
Downloading Template
216
Registering the Address Book with the Device
216
Importing the Address Book to Other Devices
217
Downloading the Device Address Book
217
Importing to Other Devices
217
11 Jobs
219
Jobs Overview
220
Checking Completed/Current/Pending Jobs
221
Canceling the Active/Pending Jobs
222
Promoting Pending Jobs
223
Printing Pending Jobs
224
12 General Settings
225
Overview
226
[Language]
227
[Keyboard]
227
[Display Language Button on Home]
227
[Information & Reports]
228
[Device Configuration]
228
[Software Version]
228
[Wireless LAN Status]
228
[Print Reports]
228
[Notifications]
234
[Paper Tray Settings]
235
[Common Settings]
235
[Supplies]
239
[Billing Information]
240
[User Account Billing Information]
240
[Maintenance]
241
[Support
241
[EP Diag/Repair Request]
242
[EP Registration]
242
[Quick Setup Home]
242
[Software Options]
243
[Software Options - USB]
243
[Software Update]
243
[Power on Self Test]
243
[Check Smart Card Details]
243
[Delete All Certificates / Initialize Settings]
243
[Non-Genuine Toner / Drum Cartridge]
244
[Image Quality]
244
[NVM Read / Write]
244
[Altitude Settings]
244
[Adjust Fusing Temperature]
244
[Process Control Setup]
244
[Ink Setoff Prevention]
245
[Copy Image Quality]
245
[Coated Paper Print Mode]
245
[Clean Developer Unit and Transfer Module]
245
[Toner Density Settings]
245
[Refresh Toner]
245
[Clean Transfer Belt]
245
[Primary Transfer Current Adjustment]
245
[2 Sided Color Scanning Calibration]
245
[Adjust Color Registration]
245
[Adjust Image Transfer]
246
13 Advanced Settings
247
Overview
248
[System Settings]
249
[System Clock / Timers]
249
[Power Saver Settings]
250
[Audio Tones]
251
[Screen / Button Settings]
252
[Image Quality]
254
[Reports]
255
[Watermark]
256
[Force Annotation]
258
[Print Universal Unique ID]
259
[Image Log Control]
260
[Notify Job Completion by Email]
262
[Plug-In Settings]
262
[Other Settings]
263
[App Settings]
266
[Copy Settings]
266
[ID Card Copy Settings]
268
[Print Settings]
269
[Scan Settings]
275
[Scan to Folder Settings]
280
[Email Settings]
280
[Fax Settings]
282
[Internet Fax Settings]
289
[Store for Polling Settings]
293
[Address Book Settings]
294
[Send from Folder Settings]
294
[Jobs Settings]
295
[Job Flow Sheets Settings]
296
[USB Settings]
297
[Web Applications Setup]
298
[Web Browser Setup]
298
[Remote Assistance Settings]
299
[Connectivity & Network Setup]
300
[Port Settings]
300
[Wireless LAN Settings]
305
[Protocol Settings]
305
[Device's Email Address / Host Name]
307
[Proxy Server List]
308
[EP Proxy Server Setup]
309
[Outgoing / Incoming Email Settings]
310
[Remote Authentication / Directory Service]
311
[Security Settings]
316
[Register Google Cloud Print]
321
[Other Settings]
321
[Authentication / Accounting]
323
[User Details Setup]
323
[Accounting]
323
[Authentication / Security Settings]
328
[Audit Log Settings]
336
[Reset]
338
[Reset Ipsec and 802.1X Settings]
338
[Delete Fonts, Forms and Macros]
338
[Restore Factory Defaults]
338
14 Encryption and Digital Signature Settings
339
Encryption and Digital Signature Overview
340
Types of Certificate
340
Certificate Conditions
341
Encryption Features for Communication
341
Encryption and Digital-Signature Features for Scan Files
343
Configuration of HTTP Communications Encryption
344
Step1 Certificate Arrangement
344
Step2 Certificate Settings
345
Step3 Access Method from Computer to Device
345
Configuration of Encryption Using Ipsec
346
Step1 Certificate Arrangement
346
Step2 Configuration of Ipsec
347
Step3 Communication Destination Device Settings
347
Configuration of Email Encryption/Digital Signature
348
Installation Overview
348
Step 1 Certificate Arrangement
348
Step2 S/MIME Settings
350
Step3 Configuration on Sender and Recipient
350
Configuration of Pdf/Docuworks Signature
353
Step1 Certificate Arrangement
353
Step2 Configuration of Pdf/Docuworks Signature
353
Step3 Configuration on the Computer
354
15 Authentication and Accounting Features
355
Overview of Authentication and Accounting Feature
356
Types of User
356
User Roles and Authorization Groups
356
Access Control
357
Types of Authentication
358
Account Administration
359
Services Controlled by Authentication
363
Overview
363
Combination of Authentication and Account Administration Types
363
Authentication for Job Flow Sheets and Folders
365
Creating / Using Job Flow Sheet
365
Creating / Using Folder
367
Enabling User Authentication Feature
368
Setting an Authentication Method
368
Setting Access Restrictions
368
Setting an Authorized Group (Local Account Authentication)
369
Registering a User (Local Account Authentication)
370
Setting a Default Authorized Group (Remote Account Authentication)
371
Setting an Authentication System (Remote Account Authentication)
372
Setting the LDAP Server of Remote Authentication
372
Other Settings (LDAP)
374
Setting Azure Active Directory of Remote Authentication
376
Other Settings (Azure Active Directory)
378
Configuration for IC Card Reader (Optional)
381
Step 1 Preparations
381
Step2 Linking Smart Card and Password
381
Step 3 Logout Method Using the Smart Card
381
Step 4 Registering Smart Card Information
381
Step5 Setting to Use LDAP Server for Remote Authentication
382
Configuration for Account Administration
383
User Authentication Operations
384
Authenticating Login Users
384
Changing Password
384
16 Maintenance
387
Replacing Consumables
388
Replacing Toner Cartridge
389
Replacing Waste Toner Container
392
Replacing Drum Cartridges
394
Cleaning the Device
398
Cleaning the Exterior
398
Cleaning the Interior (LED Printheads)
398
Cleaning the Color-Density Sensors
401
Cleaning the Touch Screen
402
Cleaning Document Cover and Document Glass
403
Cleaning White Chute and Constant Velocity Transport Glass
403
Cleaning the Document Feeder Rollers
404
Executing Calibration
406
Executing 2 Sided Color Scanning Calibration
408
Setting Restore Tool
409
Adjust Paper Registration
410
Manual Adjust Paper Registration
410
Adjust Image Transfer
413
Adjusting the Transfer Output Value
413
17 Problem Solving
416
Troubleshooting
416
Device Trouble
417
Image Quality Trouble
421
Trouble During Copying
426
Unable to Copy
426
The Copy Result Is Not What was Expected
426
Trouble During Printing
429
Unable to Print
429
The Print Result Is Not What was Expected
430
Trouble During Faxing
431
Sending Problems
431
Receiving Problems
432
Trouble During Scanning
435
Unable to Scan with the Device
435
Unable to Import Scanned Documents to the Computer
435
Unable to Open a Scanned Document
436
Unable to Send a Scanned Document over the Network (FTP/SFTP/SMB)
436
Unable to Send Email
437
The Image Is Not What was Expected
437
Network-Related Problems
439
When Using TCP/IP
439
Centreware Internet Services Problems
439
Email Features Problems
440
Internet/Intranet Connection Problems
441
Ipv4 and Ipv6 Connection Problems
442
Help/Remote Assistance Connection Problems
444
Print from USB Trouble
445
Photo Print Trouble
446
Private Charge Print (All) Trouble
447
Problem Solving for Airprint
448
Problems on Selecting the Printer
448
Problems on Printing
448
Problem Solving for Google Cloud Print
449
Problems on Registering
449
Problems on Printing
450
Paper Jams
451
Paper Jams in Tray 1 and Tray 5
451
Paper Jams in Trays 2 to 4
453
Paper Jams in Fusing Unit
454
Document Jams
456
Jams in Duplex Automatic Document Feeder
456
Error Code
458
18 Installing/Removing Optional Components
459
About Optional Components
460
Installing/Removing Wireless LAN Kit
461
Installation Procedure
461
Removal Procedure
462
Installing the Storage
464
Installing A4 FAX LOW KIT
467
19 Appendix
471
Specifications
472
Basic Specifications/Copy Function
472
Print Function
474
Scan Function
475
Fax Function
476
Duplex Automatic Document Feeder
476
Printable Area
478
Standard Printable Area
478
Extended Printable Area
478
Emulation
479
Emulation Mode
479
Switching between Printer Languages
479
Mode Menu Screen
479
Available Fonts
480
ESC/P Emulation
480
PCL Emulation
487
HP-GL/2 Emulation
490
PDF Direct Print
505
Mode Menu Screen
505
PDF Direct Print Settings
505
Docuworks Direct Print
507
Mode Menu Screen
507
Docuworks Direct Print Settings
507
Web Applications
509
Web Applications Overview
509
Server Setup
509
Server Certificate Verification Settings
510
Accessing Web Applications
511
EP System
512
Automated Meter Reading
512
Check or Maintenance Request of the Device
512
Automated Alert Notification
512
Timely Delivery of Consumables
512
Remote Modification of the Settings
513
Software Upgrade
513
Tips on Usage
514
How to Use Help on the Control Panel
514
How to Specify Heavyweight Paper on the Device and on Your Computer for Printing
514
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Fuji Xerox ApeosPort-VII C4421 Specifications
General
Brand
Fuji Xerox
Model
ApeosPort-VII C4421
Category
Printer
Language
English
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