17 Problem Solving
456
Document Jams
When a jam occurred in the document feeder, the device stops and a message is displayed
on the touch screen. Follow the instructions displayed to clear the jam and then load the
original in the document feeder again.
Jams in Duplex Automatic Document Feeder
1
Open the document feeder left cover until it stops.
ApeosPort-VII C4421
ApeosPort-VII C3321
When you fully open the cover, it enters a fixed position. Open the cover gently.
2
If the original is not caught in the entry of the document feeder, pull out the original.
ApeosPort-VII C4421