GE HEALTHCAREDRAFT VOLUSON® P8 / VOLUSON® P6
DIRECTION 5459672-100, R
EVISION 6 DRAFT (JANUARY 17, 2013) PROPRIETARY SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-13
Section 7-5
Remote Access to Service Platform
7-5-1 General
This offers GE technicians the possibility to view the entire customer´s desktop and operation system.
Using VCO (Virtual Console Observation) a service technician or the OnLine Center can access and
modify all PC settings and programs or run diagnostics on the customer´s ultrasound scanner.
Remote access to the Voluson® P8 / Voluson® P6 scanner requires permission and customer input
before a GE service technician or OLC can access the customer’s ultrasound scanner remotely.
“Disruptive Mode” can be selected by the customer directly on the Voluson® P8 / Voluson® P6 (see:
Section 7-5-2 on page 7-13), or remotely by the service technician or OLC.
7-5-2 How the Customer enables/disables Disruptive Mode and VCO
1.) If not already in read mode, FREEZE the image.
2.) Move the cursor to the GE icon and press the
right trackball key (= right-click).
3.) Select Connect Clinical Lifeline (see: Figure 7-13 below).
This activates “Disruptive Mode” and “VCO” for the application OLC to quickly assist the customer.
NOTE: Visual information about the network status is shown in the status area on the bottom of the screen.
4.) If you select Cancel, “Disruptive Mode” and “VCO” is turned OFF.
NOTICE
!! NOTICE:
Remote access is ONLY possible if the service platform is properly configured (either by the user
or a GE technician at site). Operation see: Section 7-5-7 "CSD: Configuration" on page 7-25.
Figure 7-13 Connect Clinical Lifeline
Gray = Idle State Remote access is inactive.
Green = Active State
Disruptive Mode and Virtual Console Observation (VCO) is enabled, but there are no
active incoming connections.
Orange = Disrupted
State
Remote Access is active. All processes [UL_VNC and UL_CSD] are active.
In this state the Voluson® P8 / Voluson® P6 system should NOT be used clinically.
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