Overview
System Maintenance Section 11-1 D146/D147/D148/D149/D150
Debug Logs
11. CAPTURING THE DEBUG LOGS
11.1 OVERVIEW
With this feature, you can save debug logs that are stored in the machine (HDD or operation
panel) on an SD card. It allows the Customer Engineer to save and retrieve error information for
analysis.
The Capturing Log feature saves debug logs for the following three.
§ Controller debug log
§ Engine debug log
§ Debug log of the operation panel
§ In older models, a technician enabled the logging tool after a problem occurred. After that,
when the problem had been reproduced, the technician was able to retrieve the debug
log.
§ However, this new feature saves the debug logs at the time that problems occur. Then
you can copy the logs to an SD card.
§ You can retrieve the debug logs using a SD card without a network.
§ Analysis of the debug log is effective for problems caused by the software. Analysis of the
debug log is not valid for the selection of defective parts or problems caused by
hardware.
Types of debug logs that can be saved
Type Storage Timing
Destination
(maximum storage capacity)
Controller debug
log (GW debug
log)
Saved at all times
HDD (4 GB)
Compressed when written to an
SD card from the HDD (from 4 GB
to about 300 MB)
Engine debug
log
§ When an engine SC occurs
§ When paper feeding/output
stop by jams
§ When the machine doors are
opened during normal
operation
To Next Page
Loading...
Need help?
General
