Canon imagePROGRAF iPF830 User Manual

Cannot print over a network
Cannot print over a network
Cannot connect the printer to the network ..................................................................................................... 628
Cannot print over a TCP/IP network ............................................................................................................... 628
Cannot print over a Bonjour network .............................................................................................................. 628
Cannot connect the printer to the network
Cannot connect the printer to the network
Cause Corrective Action
The Ethernet cable
is not connected
correctly to the
printer's Ethernet
port.
1.
Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer
on. For instructions on connecting the cable, refer to the Setup Guide.
2. Make sure the Link indicator is lit.
The top indicator is lit in green and the bottom indicator is lit in orange when the printer is connected via
1000Base-T.
The top indicator is lit in green when the printer is connected via 100Base-TX.
The bottom indicator is lit in orange when the printer is connected via 10Base-T.
If the Link indicator is not lit, check the following points.
• Make sure the connection point is on.
• Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
• Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
• Check the communication mode with the connection point.
Although the printer normally detects the communication mode and transmission rate of the communi-
cation point automatically (in auto negotiation mode), sometimes the communication point settings
cannot be detected. In this case, configure the connection method manually, specifying the communi-
cation mode in use.
(See "Configuring the Communication Mode Manually.") ➔P.489
Cannot print over a TCP/IP network
Cannot print over a TCP/IP network
Cause Corrective Action
The printer's IP address is not config-
ured correctly.
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") ➔P.491
(See "Configuring the IP Address Using the Printer Control Panel.") ➔ P.480
The printer's TCP/IP network settings
are not configured correctly.
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") ➔P.484
The computer you are trying to print
from is not configured correctly.
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).") ➔P.483
(See "Configuring the Destination in TCP/IP Networks (Mac OS).") ➔P.487
Cannot print over a Bonjour network
Cannot print over a Bonjour network
Cause Corrective Action
The computer you are trying to
print from is not configured cor-
rectly.
Make sure the computer is configured correctly.
(See "Configuring the Destination for Bonjour Network (Mac OS).") ➔P.487
The computer and printer are not
on the same network.
Due to the nature of Bonjour, you cannot print if the printer is on another network behind a rout-
er. Make sure the computer and printer are on the same network. For information about net-
work settings, ask your network administrator.
Cannot connect the printer to the network
iPF830
User's Guide
Troubleshooting Cannot print over a network
628

Canon imagePROGRAF iPF830 Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Matte black, Yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Number of print cartridges	5
Page description languages	GARO, HP-GL/2, HP-RTL
Minimum line width	0.02 mm
Number of power supply units	1
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3x, IEEE 802.3az
Media thickness	0.07 - 0.8 mm
Maximum print size	A0 (841 x 1189 mm)
Maximum roll length	18 m
Media width (sheets)	1117.6 mm
Maximum roll diameter	150 mm
ISO A-series sizes (A0...A9)	A0, A1
JIS B-series sizes (B0...B9)	B0, B2
Display	LCD
Product color	Black, Grey
Storage media	HDD
Internal storage capacity	320 GB
Sound power level (standby)	35 dB
Sound pressure level (printing)	52 dB
USB connector	USB Type-A
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet interface type	Gigabit Ethernet
Power supply	190 W
Power consumption (off)	0.5 W
Power consumption (standby)	5 W
Operating temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	975 mm
Width	1893 mm
Height	1144 mm