When You Cannot Make Copies As Wanted
25
2
When You Cannot Make Copies As
Wanted
This section describes likely causes of and possible solutions for unclear copies.
❖ Basic
Problem Cause Solution
Misfeeds occur frequently.
The number of sheets
loaded exceeds the capac-
ity of the machine.
Load paper only as high as the upper
limit markings on the side fence of the
paper tray or bypass tray. See “Copy
Paper”, About This Machine.
Misfeeds occur frequently.
The paper tray's side
fences are set too tightly.
Push the side fences lightly, and then
reset it. Also, we recommend you set at
least 20 sheets of thick paper.
Misfeeds occur frequently.
The paper is damp. Use paper that has been stored in the
recommended temperature and hu-
midity condition. See “Copy Paper”,
About This Machine.
Misfeeds occur frequently.
The paper is too thick or
too thin.
Use recommended paper. See “Copy
Paper”, About This Machine.
Misfeeds occur frequently.
The copy paper is wrin-
kled or has been fold-
ed/creased.
Use recommended paper. Use paper
that has been stored in the recommend-
ed temperature and humidity condi-
tion. See “Copy Paper”, About This
Machine.
Misfeeds occur frequently.
Printed paper is being
used.
Use recommended paper. Do not use
paper that has been already copied or
printed onto. See “Copy Paper”, About
This Machine.
Copy paper becomes
creased.
The paper is damp. Use paper that has been stored in the
recommended temperature and hu-
midity condition. See “Copy Paper”,
About This Machine.
Copy paper becomes
creased.
The paper is too thin. Use recommended paper. See “Copy
Paper”, About This Machine.
Copies are not stapled. There are jammed staples
in the stapler.
Remove jammed staples. See p.118 “Re-
moving Jammed Staples”.
Copies are not stapled. The number of copies ex-
ceeds the capacity of the
stapler.
Check the stapler capacity. See “Sup-
plementary Informations”, Copy/Doc-
ument Server Reference.
Copies are not stapled. Copy paper is curled. Turn the copy paper over in the tray.
Staples are wrongly posi-
tioned.
Originals are not set cor-
rectly.
Check the correct position to place the
originals. See “Staple”, Copy/Docu-
ment Server Reference.
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