Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022 217
Chapter 8
Troubleshooting
View System Information
View system information for the terminal from FactoryTalk® View ME Station
runtime or from the Hardware Monitor (Series A only) in the control panel.
To view system information for the installed components, follow these steps.
1. Access FactoryTalk View ME Station runtime.
2. Tap Terminal Settings, then choose System Information>About
FactoryTalk View ME Station.
Topic Page
View System Information 217
Status Indicators 218
View Network Status Information 219
Terminal Does Not Start Up 220
Terminal Restarts Intermittently 220
Touch Screen Issues 221
Display Issues 221
Ethernet Issues 222
Performance Is Slow 222
Resistance to Chemicals 222
Clean the Terminal Display 223
Ship the Terminal 224
Maintenance Mode Operations — Series A
Te rm in a ls
224
Maintenance Mode Operations — Series B
Te rm in a ls
225
IMPORTANT This document describes troubleshooting procedures for the
PanelView® Plus 7 Performance terminal only.
If your terminal is part of the ArmorView Plus 7 product, see the ArmorView
Plus 7 Installation Instructions, publication 2711P-IN013
, for instructions on
how to gain physical access to the PanelView Plus 7 Performance terminal.
After you gain access, follow the instructions in this chapter for
troubleshooting the PanelView Plus 7 Performance terminal.
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