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Troubleshooting

5-2 C300

Troubleshooting Chapter 5

5 Troubleshooting

5.1 When the message “Malfunction detected.” appears

(call technical representative)

If a malfunction that cannot be corrected by the user occurred, the message

“Malfunction detected. Please call your Technical Representative.” appears.

(call technical representative screen)

The phone number and fax number for the usual technical representative ap-

pears in the center of the call technical representative screen.

Display in Enlarge Display mode

If a malfunction occurs, the screen shown below appears.

Energy Star2
- What Is an ENERGY STAR ® Product2
Trademarks and Registered Trademarks3
- Table of Contents6
Available Features19
- Selecting the Print Color19
- Automatically Selecting the Paper19
- Adjusting Copies to the Size of the Paper19
- Specifying Separate Horizontal and Vertical Zoom Ratios19
- Scanning the Original in Separate Batches19
- Center Binding20
- Sorting Copies20
- Punching Holes in Copies20
- Copying Multiple Original Pages Onto a Single Page21
- Adjusting Copies According to the Image Quality of the Original21
- Enlarging the Size of Text in Touch Panel Screens27
- Displaying Explanations of Functions and Settings27
- Interrupting a Copy Job28
- Printing a Sample Copy28
Adjust Color Parameters29
General Information about Color31
Relationship between Hue, Brightness and Saturation (Color Model32
- Red" Parameter33
- Green" Parameter34
- Blue" Parameter35
- Color Balance" Parameter (CMYK Color Adjustment36
- Brightness" Parameter38
- Contrast" Parameter39
- Saturation" Parameter40
- Sharpness" Parameter41
- Hue" Parameter42
- Copy Density" Parameter43
- Single Color" Function44
- Color" Function45
- Background Color" Function46
- Neg-/Pos. Reverse" Function47
Explanation of Manual Conventions49
Descriptions and Symbols for Originals and Paper51
- Width" and "Length51
  - Paper Orientation51
User's Guides53
- User's Guide [Copy Operations] <This Manual53
- User's Guide [Network Scanner Operations53
- User's Guide [Box Operations53
- User's Guide [Enlarge Display Operations53
- User's Guide [FK-502 Facsimile Operations53
- User's Guide [Network Facsimile Operations53
- User's Guide [Print Operations54
- Quick Guide [Print Operations54
  - Legal Restrictions on Copying55
1 Installation and Operation Precautions56
- Safety Information57
  - Warning and Precaution Symbols57
  - Meaning of Symbols57
- Regulation Notices64
- Caution Notations and Labels70
- Space Requirements71
- Operation Precautions72
2 Before Making Copies74
- Part Names and Their Functions75
- Adjusting the Angle of the Control Panel96
  - To Adjust the Angle of the Control Panel96
- Turning on the Main Power and the Sub Power98
- Loading Paper into the Tray 1116
  - To Load Paper (Tray 1)116
- Loading Paper into the Tray 2, 3 or 4120
  - To Load Paper (Tray 2, 3 or 4)120
- Loading Paper into the LCT122
  - To Load Paper (LCT)122
- Loading Paper into the Bypass Tray125
  - To Load Paper (Bypass Tray)125
3 Basic Copy Operations130
- General Copy Operation131
  - To Make a Copy131
- Operations that Cannot be Combined134
  - Operations Where the Setting Specified Last Is Given Priority134
  - Operations Where the Setting Specified First Is Given Priority135
- Feeding the Original136
- Specifying Original Settings148
- Copying Originals of Mixed Sizes ("Mixed Original" Setting)148
- Selecting a Color Setting160
  - To Select a Color Setting161
- Selecting a Paper Setting163
  - Automatically Selecting the Paper Size ("Auto Paper Select" Setting)163
  - Manually Selecting the Desired Paper Size165
- Specifying a Zoom Setting166
- Automatically Selecting the Zoom Ratio ("Auto Zoom" Setting)166
- Selecting the Original and Copy Type Settings (Simplex/Duplex Settings)177
  - To Select Single-Sided Copies179
  - To Select Double-Sided Copies181
- Selecting the Quality of the Original183
  - Loading Originals with Small Print or Photos (Original Type Settings)183
  - To Specify an Original Type Setting184
- Specifying the Density Settings187
- Selecting a Combine Originals Setting193
  - Copying Multiple Original Pages Onto a Single Page (Combine Originals)195
- Selecting Finishing Settings197
- Separating Copies by Sets ("Sort" Setting)199
- Separating Copies by Pages ("Group" Setting)200
4 Additional Copy Operations216
- Checking the Copy Settings (Mode Check)217
  - To Check the Settings217
  - To Change the Settings219
- Printing a Proof Copy to be Checked (Proof Copy)220
  - To Make Test Prints220
- Interrupting a Copy Job (Interrupt Mode)223
  - To Interrupt a Copy Job223
- Registering Copy Programs (Mode Memory)225
  - To Store a Copy Program225
  - To Delete a Copy Program228
- Copying with Programmed Copy Settings (Mode Memory)229
  - To Recall a Stored Job229
- Displaying Function Descriptions (Help)232
- Specifying Control Panel Settings (Accessibility Mode)238
5 Troubleshooting256
- When the Message "Malfunction Detected." Appears (Call Technical Representative)257
  - To Call the Technical Representative258
- When the Message "Misfeed Detected." Appears260
- When the Message "Replenish Paper." Appears315
  - To Replenish Paper315
- When the Message316
  - Memory Becomes Full While Scanning316
  - Memory Becomes Full While Queuing a Job317
- When "Please Replace Following Unit(S)." Appears318
- When the Message "Need to Replace XXXX." Appears319
- Simple Troubleshooting321
- Main Messages and Their Remedies325
- Specifications328
6 Specifications334
- Punch Kit Pk335
- Saddle Stitcher Sd335
- Output Tray Ot335
7 Copy Paper/Originals339
- Copy Paper339
- Selecting the Paper Settings346
- Originals363
8 Application Functions368
- Inserting Paper between Copies of OHP369
- Inserting Paper between OHP ("OHP Interleave" Function)369
- To Copy Using the "OHP Interleave" Function370
- Adding a Cover Page372
- Adding Cover Pages ("Cover Mode" Function)372
- To Copy Using the "Cover Mode" Function373
- Inserting Different Paper into Copies375
- Inserting Different Paper into Copies ("Insert Sheet" Function)375
- To Copy Using the "Insert Sheet" Function376
- Inserting Copies of a Different Original for a Specified Page ("Insert Image" Function)379
- To Copy Using the "Insert Image" Function379
- Specifying Pages to be Printed on the Front Side ("Chapters" Function)383
- To Copy Using the "Chapters" Function384
- Scanning Originals with Different Settings and Printing Copies All Together ("Program Job" Function)386
- To Copy Using the "Program Job" Function386
- Producing Separate Copies of each Page in a Page Spread ("Book Copy" Function)391
- To Copy Using the "Book Copy" Function392
- Copying Pamphlets ("Booklet Original" Function)397
- To Copy Using the "Booklet Original" Function398
- Tiling Copy Images ("Image Repeat" Function)401
- To Copy Using the "Image Repeat" Function402
- Copying an Enlarged Image on Multiple Pages ("Poster Mode" Function)406
- To Copy Using the "Poster Mode" Function406
- Copying with the Page Layout of a Magazine411
- Copying with the Page Layout of a Magazine ("Booklet" Function)411
- To Copy Using the "Booklet" Function412
- Copying with Image Colors Inversed ("Neg-/Pos. Reverse" Function)413
- To Copy Using the "Neg-/Pos. Reverse" Function414
- Copying in a Mirror Image ("Mirror Image" Function)415
- To Copy Using the "Mirror Image" Function415
- Adding a Background Color to Copies ("Background Color" Function)419
- To Copy Using the "Background Color" Function419
- Adjusting the Copy Color Quality (Adjust Color Parameters)421
  - To Adjust the Adjust Color Parameters422
  - Checking the Print Result of the Adjust Color Settings (Sample Copy)424
  - To Make Sample Copies425
- Adding Filing Margins to Copies ("Page Margin" Function)426
- To Copy Using the "Page Margin" Function427
- Erasing Specified Areas of Copies ("Erase" Function)429
- To Copy Using the "Erase" Function429
- Adjusting the Image to Fit the Paper (Image Adjustment Settings)431
  - To Copy Using the Image Adjustment Settings432
- Printing the Date/Time, Page Number or Distribution Number on Copies (Stamp Functions)435
- To Copy Using the "Date/Time" Function436
- To Copy Using the "Page #" Function439
- To Copy Using the "Set Numbering" Function443
- Printing Copy Protection Text ("Copy Protect" Function)445
- To Copy Using the "Copy Protect" Function445
9 Replacing Toner Cartridges and Staples and Emptying Waste Containers452
- Replacing the Toner Cartridge453
  - To Replace the Toner Cartridge457
- Replacing the Staples461
  - To Replace the Staple Cartridge in the Finisher462
  - To Replace the Staple Cartridge in Saddle Stitcher464
- Clearing a Staple Jam467
  - To Clear Jammed Staples in the Finisher468
  - To Clear Jammed Staples in the Saddle Stitcher473
- Emptying the Waste Containers477
  - To Empty the Hole-Punch Waste Container479
- Replacing the Waste Toner Box481
  - To Replace the Waste Toner Box483
10 Care of the Machine486
- Cleaning487
- Viewing Counters (Meter Count)493
- When the Message "Preventive Maintenance Time." Appears495
11 Managing Jobs (Job List)496
- Overview of the Job List Screen497
- Performing Operations on Jobs501
12 Utility514
- Overview of Utility Mode Parameters515
  - List of Registration Information and Parameters515
- Selecting a Destination Register527
- Specifying User Settings530
- Displaying the Utility Setting Screen538
- Specifying Administrator Settings540
- Overview of Weekly Timer Settings562
  - Requisite562
- Adjusting the Printer563
- Adjusting the Finisher571
- Adjusting the Color Registration579
  - Adjusting the Color Registration for Yellow, Magenta and Cyan579
- Adjusting the Gradation Levels582
  - Requisite582
- 12.10 Authentication Method585
- 12.11 User Authentication Setting592
13 Appendix618
- Entering Text619
  - To Type Text621
  - List of Available Characters621
- Glossary622
- Index627

Brand	Konica Minolta
Model	BIZHUB C300
Category	All in One Printer
Language	English

Konica Minolta BIZHUB C300 Copy Guide

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