Troubleshooting
5
C300 5-69
Troubleshooting Chapter 5
Finisher
If any message other than those listed above appears, perform the operation
described in the message.
If the problem is not corrected after the described operation is performed,
contact your technical representative.
Symptom Possible Cause Remedy
The finisher cannot be
used.
Is no power supplied to the
connector?
Check that the cord is correctly in-
serted into the connector.
The pages cannot be
stapled.
Have the staples run out? Replace the staple cartridge. (See
p. 9-10.)
The staple is incorrectly
positioned by 90º.
Are the staples positioned as
specified?
Select the desired position for the
staples. (See p. 3-73.)
The pages that were fed
out were not uniformly
loaded and the punched
holes or staples are in-
correctly positioned.
Is the paper curled? Remove the paper from the paper
tray, turn it over, and then load it
again.
Is there a gap between the
lateral guides in the paper
tray and the side of the pa-
per?
Slide the lateral guides in the paper
tray against the side of the paper so
that there is no gap.
Even though a Punch
setting was selected,
holes are not punched.
(when punch kit is in-
stalled on finisher)
Did the message “Remove
punch scraps.” appear?
Empty the hole-punch waste con-
tainer.
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