shooting
6.5.20 BLACK OR BLANK PAGE COPY SERVICE CHECK
Step Questions / actions Yes No
1
Print a menu page, or a page from
the host. Is the page black?
See “Black page”
in
“Troubleshooting”.
Go to step 2.
2 Is the copy an ADF scan? Go to step 4. Go to step 3.
3
Run a flat bed copy.
Is it blank or black?
Go to step 5 Go to step 4
4 Did the sheet feed into the ADF? Go to step 6. Go to step 5.
5
Is the CCD ribbon cable properly
connected to J30 on the controller
board?
Go to step 6.
Properly connect
the ribbon cable to
J30.
6
Check for +14VDC on Pin 3 and 4
on connector J30. Pin 4 is +5VDC.
Are the voltages present?
Replace the flatbed
unit.
See “Flatbed
removal” in
“Replacement and
Adjustment”.
Replace the
controller board
(
p.4-7
"Controller Board
Removal").
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