GE Healthcare Senographe DS
Revision 1 Service Information and Procedures Class A 2385072-16-8EN
Job Card TSG M028 - E24 084/008 Error Troubleshooting
Page no. 1085 Chapter 9
JC-TSG-M-028.fm
Job Card TSG M028 - E24 084/008 Error Troubleshooting Chapter 9
1 INTRODUCTION
This Job Card is intended as an aid to troubleshooting for intermittent abort at pre-exposure with error
E24 084/008. A console reboot is required for system recovery.
2TOOLS
NA
3 ROOT CAUSES
The two possible error causes are the following:
3-1 Arm Synchronization Error at AOP Pre-Exposure Start or Manual Exposure Start
This error is due to a positioner failure (e.g. Bucky).
In this case, an additional error code is logged from the positioner in the same timestamp range as the
E24 084/008 error. Troubleshooting must be performed from this specific positioner error code.
3-2 Tube Arcing during AOP Pre-Exposure
When a tube arcing occurs during an AOP pre-exposure, the acquisition has to be aborted for AOP per-
formance. But the pre-exposure tube spit abort creates an E24 084/008 arm synchronization error
instead of reporting an acquisition abort (S01). As a result, the operator has to power OFF then ON from
the X-ray console for the system to recover.
!
Notice:
Today, there is no short-term solution to totally get rid of the E24 084/008 error resulting from tube arcing
(a system redesign is needed).
Tube arcing is a normal behavior all along tube life. As a result, if the E24 084/008 error occurs less than
once every 400 exams, it is not required to change the tube.
4 RECOMMENDED ACTION
Perform the troubleshooting actions as presented in Illustration 1, E24 Failure before Exposure 084/008
Troubleshooting on page 1086.