GE Senographe DS User Manual

GE Healthcare Senographe DS
Revision 1 Service Information and Procedures Class A 2385072-16-8EN
ERR SUB A005 - AWS Error Messages
Page no. 935 Chapter 9
ERR-SUB-A-005.fm
ERR SUB A005 - AWS Error Messages Chapter 9
1 HOW TO VIEW THE ERROR LOG
Errors reported by the AWS software applications are recorded in a common system error log. This com-
mon system error log also contains error messages generated by the IDC and Gantry/Generator applica-
tions.
To view the error log content, right click the AWS Screen background; select Service Tools/Service
Desktop/Error Log from the drop-down menu.
2 AWS ERROR MESSAGES
TABLE 1 - AWS DIAGNOSTIC ERROR MESSAGES
Error Code Error Text Actions (in recommended order)
1 Software failure None (automatic server restart).
2 Software integrity error Run fsck.
Reinstall the software.
3 Communication problem with
IDC subsystem
Reset IDC and/or restart the Browser (seeRestarting the
Browser on page 119).
Check cable connection between AWS and IDC).
4 Communication problem with
Senographe subsystem
Check that Senographe is on.
Check cable connection between AWS and Generator.
Change Generator Interface Board or change AWS.
6 Communication problem with
external network
Check network cable connection.
Check/change network hub.
7 Communication problem with
UPS
Check cable connection between AWS and UPS.
Try to restart the system.
On V3 or V4 Control Stations (U20 or Z400) additionally try add-
ing DB9 Adaptors to the DB9 sockets on the ADS rear panel (see
Job Card TSG A012 - Use of DB9 Adaptors to Reduce Intermit-
tent IDC or ADS Communication Errors on page 1029).
Change UPS or AWS.
8 Battery low or discharged Charge UPS battery (press the Control Station "on" switch on
Generator Cabinet, wait approx. 45 minutes).
Change UPS if necessary.
10 Failure accessing hardware
key
Check HW key validity and integrity.
Check HW key serial port on AWS.
On V3 or V4 Control Stations (U20 or Z400) additionally try add-
ing DB9 Adaptors to the DB9 sockets on the ADS rear panel (see
Job Card TSG A012 - Use of DB9 Adaptors to Reduce Intermit-
tent IDC or ADS Communication Errors on page 1029).
Change HW key or AWS.
12 DICOM communication prob-
lem with worklist provider
The DICOM worklist provider is not DICOM compliant.
Check the DICOM compatibility with hospital network administra-
tor.
Check the DICOM worklist provider declaration parameters.
18 Wrong value received from X
Generator
Check AWS and generator releases; if not compatible, upgrade
system.

GE Senographe DS Specifications

General

Brand	GE
Model	Senographe DS
Category	Medical Equipment
Language	English