Damaged Media
DEFECT
1. Crease Marks
A thin irregular line on the media caused by
stressing the media.
2. Dog Ears
This is a comer of the lead edge of the print that
has been bent back.
3. Frayed Side Edge
This is damage to the sides of the print.
4. Wrinkle
This is damage that is probably caused by the
fuser subsystem. This is a severe case of
creases that runs in the direction of media
travel.
5. Cockle
The media has a rough surface like an orange
peel.
This damage could be caused by the fuser
subsystem.
6. Other Damage
PROBABLE CAUSE
1. This defect can be caused by incorrect
handling of the media.
2. Curled media caused by a failed or
damaged Detack Corotron.
3. Incorrect media side to side registration
Damage or obstruction in the media path
Damp media
Incorrect fuser pressure
Heat roller is damaged or contaminated.
5. Damage or obstruction in the media path
Fuser is too hot.
Damp media.
Pressure Plates or Fabric Guide damaged /
installed incorrectly
CORRECTIVE ACTION
1. Ensure that the media is stored correctly and
is not damaged when inserted in the printer.
2a. Ensure that Tag 12 is installed.
2b. Try using a new roll of media.
2c. Check for an obstruction caused by a
detack corotron.
3. Ensure that the media is loaded correctly.
Check the media path for an obstruction.
Clear the media path of obstructions
Refer to BSDs 7.1 and 7.3 to check for correct
operation of the Paper heaters.
Ensure that the Customer is storing the media
correctly.
Check the Fabric Guide (REP 8.9) and the
Pressure Plates (REP 8.5).
Replace the heat roll (REP 10.2).
Clear the media path of obstructions.
Check Fuser Temperature (ADJ 10.1)
Refer to BSDs 7.1 and 7.3 to check for correct
operation of the Paper heaters.
Ensure that the Customer is storing the media
correctly.
Check the Fabric Guide (REP 8.9) and the
Pressure Plates (REP 8.5).
6. if there are other defects on the print, go to
Media Handling Problems on, following page.
8830
1/98
3-7
Damaged Media
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