14-16 Art: 714376-00M Rev. Date: 31-Jan-12
TROUBLESHOOTING FAILED ELECTRONIC SIMULATOR TEST
Introduction
ThecartridgeoranexternalElectronicSimulatorshouldbereruntoconrm
thefailure.Theanalyzer’sconnectorpinsareincontactwiththebiosensor
chipsinthecartridgebeingtestedwhentheinternalElectronicSimulatortestis
being performed. The test can fail if the contact pads have been contaminated
insomeway.
Lockout Enabled: Rerun the cartridge in the same analyzer to ensure the
FAILwasnotduetoaone-timespikeofelectricalnoise.Ifthetestfailsagain,
rerunthecartridgeinanotheranalyzerifimmediatelyavailable.Notethatthe
cartridge should not be run if there is more than a three minute delay from the
timeitislled.Ifthecartridgefailsinmorethanoneanalyzer,useanother
cartridge.WhenLockoutisenabled,theanalyzerwillcontinuetoperform
theinternalElectronicSimulatortesteachtimeacartridgeisinserteduntilthe
test(internalorexternal)passes.
Lockout Not Enabled: Rerun the cartridge in another analyzer if immediately
available.Notethatthecartridgeshouldnotberunifthereismorethana
threeminutedelayfromthetimeitislled.WhenLockoutisnotenabled,the
analyzerwillrunthenextcartridgewithoutperformingtheinternalElectronic
Simulator test until the specified time has elapsed. Verify the analyzer using
anexternalElectronicSimulator.
With both the internaland external Electronic Simulator, an analyzer may
occasionally fail a simulator test even though it is in proper operating condition
duetotheextremelysensitivenatureofthetest.
External Simulator
Runthetestagainortryanothersimulator,asitispossiblethatthetestwill
passonasecondtry.ThetestcanalsofailiftheexternalElectronicSimulator
is malfunctioning such as after being dropped.
Occasionallywhenananalyzerismovedfromacoldenvironmenttoawarm,
humidenvironment,moisturemaycondenseontheinternalconnector.An
analyzerinthisconditionwillfailtheelectronictestandthefailurecode“L”will
bedisplayed.Allowtheanalyzertositforhalfanhourtoallowthemoisture
toevaporate,theninserttheElectronicSimulatoragain.Iftheanalyzerpasses
thesecondelectronictest,continueusingit.Iftheanalyzerfailsthesecond
time,recordtheletterorQualityCheckCodedisplayedwiththeFAILmessage
and refer to Support Services information in the Troubleshooting section.
Internal Simulator
Caution
Theanalyzerwillcontinuetoinitializetestcycleswhentheanalyzeriscustomized
towarn,butnotblocktestingwhenascheduledexternalElectronicSimulator
testismissed,whenaFAILresultfortheexternalElectronicSimulatortestis
ignored,andwhentheanalyzerfailstheinternalElectronicSimulatortestand
the lockout feature is not enabled.