Art: 714376-00M Rev. Date: 31-Jan-12 14-19
TROUBLESHOOTING OUT-OF-RANGE CONTROL RESULTS ON CARTRIDGE
Troubleshooting
Verifythatthefollowingconditionsaremetandthenrepeatthetest:
• Thecorrectexpectedvaluesinsertisbeingusedandthecorrect
cartridge type and lot number listing is being used.
• Expirationdateprintedoncartridgepouchandcontrolampuleor
vialhavenotbeenexceeded.
• Roomtemperatureexpirationdateforcartridgeandcontrolhavenot
beenexceeded.
• Cartridgeandcontrolhavebeenstoredcorrectly.
• Thecontrolhasbeenhandledcorrectly:Seethedirectionsforuse.
• TheanalyzerbeingusedpassestheElectronicSimulatortest.
Iftheresultsarestilloutofrangedespitemeetingtheabovecriteria,repeat
thetestusinganewboxofcontrolsolutionsand/orcartridges.Iftheresults
arestilloutofrange,refertoSupportServicesinformationintheTechnical
Bulletins section.