19-4 Art: 714381-00H Rev. Date: 18-Jul-12
Error in Cartridge or
Fluid Movement
The following conditions usually indicate an error condition relating in some
way to the cartridge or fluid movement within a cartridge. These conditions
can be operator or sample related. In most cases a new cartridge must be used.
If a condition persists, especially if isolated to one analyzer, there may be an
analyzer problem.
Message on Display Cause Action
Cartridge Error
Use Another Cartridge
These codes can all be
caused by a variety of reasons
including sample-related
problems, users, cartridges or
analyzers. Single or sporadic
errors are most likely a sample-
related problem (an interferent),
an aberrant cartridge, or a
user-induced situation such
as touching cartridge contacts,
pressing on center of cartridge
or bubbles in the sample
(“frothy” samples).
Use another cartridge.
If the same code repeats more than
twice, there may be an analyzer
problem. Try another analyzer if
available.
Cartridge Preburst
Use Another Cartridge
This code indicates that the
analyzer detected fluid on the
sensors before it should have.
Possible causes:
• Cartridgesmayhavebeen
frozen.
• Calibrantpackmayhave
been burst by operator
exerting too much pressure
on the center of the
cartridge.
Try another cartridge.
Make sure that the cartridges were
not frozen.
Unable to Position Sample
Use Another Cartridge
The analyzer did not detect
movement of sample across the
sensors. This could be due to:
• notclosingthesnapclosure
on the cartridge.
• aclotinthesample
preventing movement of the
sample.
• anaberrantcartridge.
Use another cartridge.
Sample Positioned Short of
Fill Mark
Use Another Cartridge
The cartridge was under-filled. The sample must reach the fill
mark. Try another cartridge.
Sample Positioned Beyond
Fill Mark
Use Another Cartridge
The cartridge was overfilled. The sample was past the fill mark.
Try another cartridge.
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