Installation and Maintenance Manual - Aastra 5000 AMT/PTD/PBX/0058/4/6/EN
INSTALLING A5000 SERVER (Non-redundant)01/2011 Page 473
10.5 Resetting the manufacturer's password (in case of loss)
The default manufacturer's password can be reset if the user loses the manufacturer's access code
defined from the menu
TELEPHONY>SYSTEM>Configuration>Users/System accounts (if the
user had chosen its modification).
This may become necessary if the user loses or forgets this manufacturer's access code.
Rappel : The manufacturer's access code may be modified to reinforce system security.
In this case, neither the user nor the manufacturer (AASTRA) will have access to
AMP in manufacturer mode (see the document AMT_PTD_PBX_0080 for
information about password management).
Preliminary operation
Contact AASTRA's customer service to obtain the values Enter Identifier and Enter Key which will
be required during the procedure described below. You also need to provide the (USB dongle) ID
number. This number will be provided to AASTRA in order to generate the values Enter Identifier
and Enter Key.
Procedure
On the desktop hosting Aastra 5000 server:
• Copy the "
Reconfigure Standard" icon, rename this icon to "Reconfigure CTRL+ i".
• Right-click the icon to enter the "
Properties" menu.
• Select the "
Launcher" tab.
• In the
"Command", field, delete the "-standard" string.
The string must be as follows:
• Close the
"Properties" window.
• Click the
"Reconfigure CTRL+ i"icon.