Error Messages, Codes, and Procedures 3-53
Jam at D and A - C6-2 Duplex Area Jam
Paper being fed from the Duplex Unit did not reach the Registration Sensor, located
on behind Door A, on time. Paper didn’t stop at the Wait Sensor.
9
Check the Duplex Motor for continuity.
Is there continuity on each wire
between P/J212 <=> P/J542?
Go to Step 10. Repair the wiring.
10
Check for +24 V to the Duplex Motor.
Is the +24 V across P/J212-5 (+) <=>
ground?
Go to Step 14. Go to Step 11.
11
Check the Duplex PWB connection.
Are P/J540 and P/J417 connected?
Go to Step 12. Connect P/J540
and P/J417.
12
Check continuity between the Duplex PWB
and Engine Logic Board.
Is there continuity on each wire
between P/J540 <=> P/J417?
Go to Step 13. Repair the wiring.
13
Check for +24 V to the Duplex PWB.
Is there +24 V across P/J540-2 (+) <=>
ground?
Replace the
Duplex PWB
(
page 3-77).
Replace the
Engine Logic
Board
(
page 8-89).
14
Test the Registration Sensor.
Run the Service Diagnostics Registration
Sensor test.
Does the sensor status change?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 15.
15
Check the Registration Sensor connection.
Are P/J104 and P/J403B connected?
Go to Step 16. Connect P/J104
and P/J403B.
16
Check continuity between the Registration
Sensor and Engine Logic Board.
Is there continuity on each wire
between P/J104 <=> P/J409B?
Go to Step 17. Repair the wiring.
17
Check for +5 V to the Registration Sensor.
Is there +5 V across P/J104-1 (+) <=>
ground?
Replace the
Registration
Sensor
(
page 8-52).
Go to Step 18.
18
Check continuity between the Duplex PWB
and Engine Logic Board.
Is there continuity on each wire
between P/J540 <=> P/J417?
Go to Step 19. Repair the wiring.
19
Check for +5 V to the Duplex PWB.
Is there +5 V across P/J540-1 (+) <=>
ground?
Replace the
Duplex PWB
(page 3-77).
Replace the
Engine Logic
Board
(
page 8-89).
C6-1 Duplex Area Jam Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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