Error Messages, Codes, and Procedures 3-71
Jam at Tray 6 - C5-2 Tray 6
Paper fed from the 2000-Sheet Feeder did not reach the Tray 3 Feed Out Sensor #3,
located behind Door B, on time.
Applicable Error Code
Jam at Tray 6 - C5-2 Tray 6
24
Test for +24 V at the Nudger Solenoid.
Run the Service Diagnostics Tray 6 Nudger
Solenoid Test at High Power.
Is the voltage across PF06-13 <=>
P/JF04-3 on the PWB, +24 V?
Go to Step 25. Replace the Tray
6 PWB
(
page 3-67).
25
Test for +14.7 V at the Nudger Solenoid.
Run the Service Diagnostics Tray 6 Nudger
Solenoid Test at Low Power.
Is the voltage across PF06-13 <=>
P?JF04-3 on the PWB, +14.7V?
Go to Step 26. Replace the Tray
6 PWB
(
page 3-67).
26
Replace the Nudger Solenoid.
Print a Test Print
Does the error still occur?
Go to Step 27. Problem Solved.
27
Replace the Tray 6 PWB.
Print a Test Print
Does the error still occur?
Replace the
Engine Logic
Board
(
page 8-89).
Problem solved.
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Reference
Applicable Parts References
â– Feed Roller
â– Nudge Roller
â– Retard Roller
â– Take Away Roller
â– Door J
â– Feed Out Sensor
â– Feeder Harness
â– Main Harness
â– Tray 6 PW B
â– Take Away Motor
â– Engine Logic Board
â– Print Engine P/J Engine Logic Board (page 10-13)
â– PL8.1 Print Engine Electrical (page 9-40)
â– Phaser 5500 Printer Options Service Manual
â– 2000-Sheet Tray 6 Feeder P/J Locator (page 5-20)
â– 2000-Sheet Tray 6 Drive P/J Locator (page 5-21)
â– 2000-Sheet Tray 6 Sensors Wiring (page 5-24)
â– 2000-Sheet Tray 6 Drive Wiring (page 5-25)
â– PL22.5 Tray 6 Feeder (2/3) (page 4-26)
â– PL22.6 Tray 6 Feeder (3/3) (page 4-28)
â– PL22.7 Drive and Transportation (page 4-30)
â– PL22.8 Tray 6 Electrical (page 4-32)
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No