3-204 Phaser 5500 Printer Service Manual
Toner Cartridge Failure - J8-n Toner Comm/Read/Write
The Toner CRUM PWB failed to communicate with the Engine Logic Board.
Applicable Error Codes
Toner Cartridge Failure - J8-1 Toner Comm Error - J8-1
Toner Cartridge Failure - J8-2 Toner Cart. read/write error
Toner Cartridge Comm Failure Troubleshooting Reference
Applicable Parts References
â– Toner Cartridge
â– Toner Cartridge
CRUM PWB
â– Engine Logic Board
â– Print Engine P/J Drum and Toner (page 10-6)
â– Print Engine P/J Engine Logic Board (page 10-13)
â– Print Engine Drive/CRUM Wiring (page 10-25)
â– PL5.1 Laser, CRU and Toner Dispense (page 9-32)
â– PL8.1 Print Engine Electrical (page 9-40)
Toner Cartridge Comm Failure Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Toner Cartridge installation.
Was the Toner Cartridge replaced?
Go to Step 2. Replace the
Toner Cartridge.
If the error
persists, go to
Step 2.
2
Check the Toner Cartridge CRUM PWB.
Is the Toner Cartridge CRUM PWB
installed correctly?
Go to Step 3. Correct the
installation.
3
Check the Toner Cartridge CRUM PWB
connection.
Are P127 and P/J419 connected?
Go to Step 4. Connect P127
and P/J419.
4
Check continuity between the Toner CRUM
PWB and Engine Logic Board.
1. Disconnect P127 and P/J419.
2. Check for continuity at the following:
P127-6 <=> P/J419-6
P127-5 <=> P/J419-7
P127-4 <=> P/J419-8
P127-3 <=> P/J419-9
P127-2 <=> P/J419-10
Are these conductive?
Go to Step 5. Repair the wiring.
5
Check +5 V to the Toner Cartridge CRUM
PWB.
Is there +5 V across P127-6 (+) <=>
ground?
Replace the Toner
Cartridge CRUM
PWB (
page 8-71).
Replace the
Engine Logic
Board
(
page 8-89).