Fuji Xerox Phaser 5500 User Manual

Error Messages, Codes, and Procedures 3-59
Jam at Tray n - Registration
Paper fed from a universal tray did not reach the Registration Sensor on time.
Applicable Error Codes
Jam at Tray 2 - C1-3 Tray 2
Jam at Tray 3 - C2-3 Tray 3
Jam at Tray 4 - C3-3 Tray 4
Jam at Tray 5 - C4-3 Tray 5
Jam at Tray n (Registration Sensor) Troubleshooting Reference
Applicable Parts References
■ Feed Roller
■ Retard Roller
■ Nudger Roller
■ Registration Sensor
■ Tray 2 Pre-Feed Sensor
■ Tray 3 Pre-Feed Sensor
■ Engine Logic Board
■ Tray 4-5 PWB
■ Tray 4 Feed Out Sensor
■ Tray 5 Feed Out Sensor
■ Print Engine P/J Engine Logic Board (page 10-13)
■ Print Engine Tray 2 & 3 Wiring (page 10-26)
■ PL2.3 Feeder (2/2) (page 9-12)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 1000-Sheet Feeder P/J Locator (page 5-5)
■ 1000-Sheet Tray 4 & 5 Wiring (page 5-9)
■ PL20.4 Tray 4-5 Feeders (2/2) (page 4-10)
■ PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Jam at Tray n (Registration Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper condition.
Is the paper in the tray damaged?
Replace the
paper.
Go to Step 2.
2
Check paper size settings.
Does the paper size in use match the
setting for the tray?
Go to Step 3. Correct paper
size settings.
3
Remove the tray and check the rollers.
Is the Feed, Retard, or Nudger Roller
worn or contaminated with paper dust?
Clean or replace
the Rollers.
Go to Step 4.
4
Check paper position at Door A or B.
Does the paper touch the Registration
Sensor or Feeder’s Pre-Feed Sensor?
Remove the
paper.
Go to Step 5.
5
Test the Registration Sensor.
1. Open Door A.
2. Run the Service Diagnostics
Registration Sensor test.
Does the sensor change state?
Go to Step 9. Go to Step 6.

Fuji Xerox Phaser 5500 Specifications

General

Brand	Fuji Xerox
Model	Phaser 5500
Category	Printer
Language	English