3-138 Phaser 5500 Printer Service Manual
Jam at F or G - Gate SNR Static Jam (Lower Tray)
Paper remains at the Gate Sensor when the Finisher is in the Stacker Lower Tray exit
mode.
Applicable Error Codes
Jam at F - F4-86 Gate SNR Static Jam A
Jam at G - F4-87 Gate SNR Static Jam B
Jam at G - F4-88 Gate SNR Static Jam C
Static Jam at F or G (Gate Sensor) Troubleshooting Reference
Applicable Parts References
â– Transport Motor
â– Main Drive Harness
â– Finisher Main PWB
â– Top Exit Sensor Harness
â– Gate Sensor
â– Gate Sensor Harness
â– Transport Gate Solenoid
â– Phaser 5500 Printer Options Service Manual
â– Finisher Main PWB P/J Locator (page 5-35)
â– Finisher Motors Wiring (page 5-42)
â– Finisher Clutch and Solenoids (page 5-43)
â– PL25.12 Finisher Transport (1/2) (page 4-66)
â– PL25.13 Finisher Transport (2/2) (page 4-68)
â– PL25.14 Finisher Electrical (page 4-70)
â– PL25.15 Finisher Harness (page 4-72)
Static Jam at F or G (Gate Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Test the Finisher Transport Motor.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Does the motor rotate normally?
Go to Step 2. Go to Step 3.
2
Test Entrance and Transport Roller drive.
Run the Service Diagnostics Finisher
Transpor t Motor Test.
Do the Entrance and Transport Rollers
rotate?
Go to Step 9. Restore operation
and go to Step 4.
3
Check the Transport Motor Drive Harness.
Are P/J8342 and P/J8304 connected?
Go to Step 5. Connect and go
to Step 4.
4
Print a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.