Print-Quality Troubleshooting 5-29
Spots
There are spots of toner randomly scattered on the page.
Initial Actions
â– Check that the paper is clean, dry, and meets specifications.
â– If using recycled paper, it may have spots.
â– Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
â– Check the installation of the Drum Cartridge.
â– Check Drum surface for spots or contamination.
â– Check the Fuser for wear or contamination.
â– Check that the Drum Cartridge ground contacts are clean.
Spots Troubleshooting Reference
Applicable Parts Example Print
â– Drum Cartridge
â– Transfer Roller
â– Fuser
â– Image Processor Board
â– Engine Logic Board
Spots Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper condition.
1. Load new, dry paper.
2. Print a Test Print.
Does the problem still occur?
Go to Step 2. Problem solved.
2
Check the paper path.
Is the paper path clear?
Go to Step 3. Remove obstacles or
contamination.
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