5-14 Phaser 5500 Printer Service Manual
Print-Quality Troubleshooting
Light (Undertoned) Print
The overall image density is too light.
Initial Actions
â– Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
â– Check the installation of the Drum Cartridge.
â– Check that the Drum Cartridge ground contact points are clean.
â– Ensure that there are no obstructions in the Laser path.
â– Ensure that draft mode is turned off.
Light Print Troubleshooting Reference
Applicable Parts Example Print
â– Durm Cartridge
â– Toner Cartridge
â– Transfer Roller
â– High-Voltage Power
Supply
â– Image Processor Board
â– Engine Logic Board
Light Print Troubleshooting Procedure
Step Actions and Questions Yes No
1
Checking paper condition
Load new, dry recommended paper,
and perform Test Print.
Is the image density normal?
Problem solved. Go to Step 2.
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