Error Messages, Codes, and Procedures 3-11
Service Diagnostics
Service Diagnostics provide tests for most electro-mechanical components in the
printer. Service Diagnostics also contains test prints, printer status and some NVRAM
access. Test descriptions appear in the Appendix. The Service Diagnostics Main
menu offers the options listed in the following table.
Service Diagnostics Main Menu
Menu Item Test Target
Print Service Menu Map Prints the Service Diagnostics menu map to aid menu navigation.
General Status Query information about the status, versions, and counts.
Test Prints Isolate problems with Xerographics and paper handling.
Engine NVRAM Adjustments Adjust registration in the process or scan direction on each tray.
Motors/Fan Tests These tests exercise each pint engine motor or fan.
Duplex Unit Motor Tests Tests the Duplex motor at two speeds.
Exit 2 Motor Tests Tests the Exit and Offset motors of Exit 2.
Tray 4 & 5 Motor Tests Tests the Feed/Lift and Take Away motors.
Tray 6 Motor Tests Tests the Feed/Lift and Take Away motors.
Finisher Motor Tests Tests the Horizontal Transport, Finisher, Stapler, and Punch.
Engine Sensor/Switch Test Tests print engine sensor status and operation.
Duplex Sensors/Switch Tests the Wait sensor and Door D Interlock Switch.
Exit 2 Sensor/Switch Tests Exit 2 sensors and the Door E Interlock Switch.
Tray 4 & 5 Sensor/Switch Tests Tray 4 & 5 sensors and the Door C Interlock Switch,
Tray 6 Sensor/Switch Tests the sensors and switches within Tray 6.
Finisher Sensor/Switch Tests the Finisher sensors and switches.
Solenoid/Clutch Tests Tests solenoid and clutch function in the print engine.
Exit 2 Solenoid Test Tests the functionality the Exit 2 Exit Gate solenoid.
Tray 4 & 5 Clutch Test Tests the function of the Take Away Clutch.
Tray 6 Solenoid Test Tests the Tray 6 Nudger solenoid at low and high power.
Finisher Solenoid and Clutch
Tests
Tests each Finisher solenoid and the Set Clamp Clutch.
IP NVRAM Access This allows you to reset the PostScript or all NVRAM.
Engine Logic Board
Replacement
Save/Restore NVRAM from the Engine Logic Board.
Finisher Board Setup Sets the Finisher/Stacker punch configuration.
Exit Exits Service Diagnostics and reboots the printer.