5-30 Phaser 5500 Printer Service Manual
Unfused Image
The printed image is not fully fused to the paper. The image rubs off easily.
Initial Actions
â– Check to ensure that the printer installation meets environmental
specifications. A location that’s too cold or too humid reduces fusing
performance.
â– Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
â– Check to ensure that the paper is dry and within specifications.
â– Verify that the paper type is set correctly for the Fuser temperature
configuration.
3
Check the Drum Cartridge.
1. Install a new Drum Cartridge.
2. Print a Test Print.
Is the image density normal?
Problem solved. Go to Step 4.
4
Check the Transfer Roller.
1. Remove the Transfer Roller.
2. Check for contamination or wear.
Is there contamination or wear?
Go to Step 5. Replace the Transfer
Roller (
page 8-44).
5
Check the Heat and Pressure Roller.
WARNING: Allow the Fuser to cool
before removing it.
Remove the Fuser.
Is there contamination or defects
on Heat or Pressure Roller?
Replace the Fuser
(
page 8-76).
Go to Step 6.
6
Replace the Engine Logic Board
(
page 8-89).
Print a Test Print.
Is the Test Print normal?
Problem solved. Replace the I/P Board
(
page 8-91).
Spots Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No