3-112 Phaser 5500 Printer Service Manual
Jam at F or G - F4-5n Compile Exit SNR ON
Paper does not reach the Compile Exit Sensor on time.
Applicable Error Codes
Jam at F - F4-52 Compile Exit SNR ON Jam A
Jam at G - F4-53 Compile Exit SNR ON Jam B
Jam at G - F4-54 Compile Exit SNR ON Jam C
Jam at F or G (Compile Exit Sensor ON) Troubleshooting Reference
Applicable Parts References
â– Buffer Roller
â– Pinch Roller
â– Exit Pinch Roller
â– Buffer Sensor Harness
â– Main Sensor Harness
â– Finisher Main PWB
â– Buffer Path Sensor
â– Main Drive Harness
â– Registration Motor
â– Compiler Harness
â– Compile Exit Sensor
â– Phaser 5500 Printer Options Service Manual
â– Finisher Main PWB P/J Locator (page 5-35)
â– Finisher Sensors (1/2) Wiring (page 5-40)
â– Finisher Motors Wiring (page 5-42)
â– PL25.10 Finisher Eject (2/3) (page 4-62)
â– PL25.11 Finisher Eject (3/3) page 4-64)
â– PL25.12 Finisher Transport (1/2) (page 4-66)
â– PL25.13 Finisher Transport (2/2) (page 4-68)
â– PL25.14 Finisher Electrical (page 4-70)
â– PL25.15 Finisher Harness (page 4-72)
Jam at F or G (Compile Exit Sensor ON) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
1. Open Door G.
2. Open the Upper Exit Chute (2A).
3. Open the Bottom Buffer Chute (3).
Are the Buffer and Pinch Rollers
attached to the chutes clean, roll freely,
and correctly installed?
Go to Step 3. Clean or replace
the appropriate
roller.
2
Test the Buffer Path Sensor.
Run the Service Diagnostics Buffer Path
Sensor test.
Does the sensor state change?
Go to Step 11. Go to Step 3.
3
Check the Buffer Path Sensor connection.
Are P/J8392 and P/J8318 connected?
Go to Step 5. Connect and go
to Step 4.
4
Print a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check Main Sensor Harness connections.
Are P/J8318 and P/J8302A connected?
Go to Step 7. Connect and go
to Step 5.