3-126 Phaser 5500 Printer Service Manual
Jam at F or Stacker Upper Tray - F4-7nTop Tray SNR OFF
Paper does not leave the Stacker Upper Tray Exit Sensor on time.
Applicable Error Codes
Jam at F - F4-72 Top Tray Exit SNR OFF Jam A
Jam at Stacker Upper Tray - F4-75 Top Tray Exit SNR OFF Jam B
15
Check Main Sensor Harness continuity.
1. Disconnect P/J8312 from the harness,
and P/J8302A on the Finisher Main
PWB.
2. Check for continuity at the following:
J8312A-3 <=> P/J8302A-7
J8312A-2 <=> P/J8302A-8
J8312A-1 <=> P/J8302A-9
Are these conductive?
Go to Step 16. Repair the Main
Sensor Harness.
16
Check for +5 V to the Upper Tray Exit
Sensor.
Is there +5 V across J8302A-9 <=>
J8302A-7 on the Finisher Main PWB?
Go to Step 48. Replace the
Finisher Main
PWB
(
page 3-248).
17
Check the Upper Tray Exit Sensor signal.
Does the voltage across P8302A-8 <=>
P8302A-7 on the Finisher Main PWB
change when sensor is actuated?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the
Upper Tray Exit
Sensor
(
page 3-226).
Jam at F or Upper Tray (Exit Sensor OFF) Troubleshooting Reference
Applicable Parts References
â– Transport Roller
â– Pinch Roller
â– Transport Motor
â– Main Drive Harness
â– Finisher Main PWB
â– Top Exit Sensor Harness
â– Main Sensor Harness
â– Top Exit Sensor
â– Phaser 5500 Printer Options Service Manual
â– Finisher Main PWB P/J Locator (page 5-35)
â– Finisher Sensors (1/2) Wiring (page 5-40)
â– Finisher Motors Wiring (page 5-42)
â– PL25.12 Finisher Transport (1/2) (page 4-66)
â– PL25.13 Finisher Transport (2/2) (page 4-68
â– PL25.14 Finisher Electrical (page 4-70)
â– PL25.15 Finisher Harness (page 4-72)
Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Procedure
Step Actions and Questions Yes No