Error Messages, Codes, and Procedures 3-137
11
Print a Test Print.
Does the error still occur?
Go to Step 12. Problem solved.
12
Check Gate Sensor Harness continuity.
Disconnect P/J8432 and P/J8376.
Check for continuity at the following:
P/J8432-3 <=> P/J8376-1
P/J8432-2 <=> P/J8376-2
P/J8432-1 <=> P/J8376-3
Are these conductive?
Go to Step 13. Repair the Gate
Sensor Harness.
13
Check for +5 V to the Gate Sensor.
Is there +5 V across P8376-3 <=> P8376-
1 on the Finisher Main PWB?
Go to Step 14. Replace the
Finisher Main
PWB
(
page 3-248).
14
Check the Gate Sensor signal.
Does the voltage across P8376-2 <=>
P8376-1 on the Finisher Main PWB
change when the sensor is blocked?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the Gate
Sensor
(
page 3-236).
15
Test the Buffer Gate Solenoid.
Run both Service Diagnostics Buffer Gate
Solenoid tests.
Does the Buffer Gate open for Path-in
and close for Path-out?
Replace the
Finisher Main
PWB
(
page 3-248).
Go to Step 16.
16
Check Buffer Gate Solenoid Harness
connections.
Are P/J8394 and P/J8304 connected?
Go to Step 18. Connect and go
to Step 17.
17
Print a Test Print.
Does the error still occur?
Go to Step 18. Problem solved.
18
Check Buffer Gate Solenoid Harness
continuity.
1. Disconnect P/J8394 and P/J8304.
2. Check for continuity at the following:
P/J8394-1 <=> P/J8304-35
P/J8394-2 <=> P/J8304-34
P/J8394-3 <=> P/J8304-36
Are these conductive?
Go to Step 19. Repair the Buffer
Gate Solenoid
Harness.
19
Check for +24 V to the Buffer Gate
Solenoid.
Is there +24 V across J8304-34 <=>
J8304-36 on the Finisher Main PWB?
Go to Step 20. Replace the
Finisher Main
PWB
(
page 3-248).
20
Replace the Buffer Gate Solenoid.
Print a Test Print.
Does the error still occur?
Replace the
Finisher Main
PWB
(
page 3-248).
Problem solved.
Static Jam at F or G (Gate Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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