3-142 Phaser 5500 Printer Service Manual
5
Check the Feed/Lift Motor connections.
Is the affected Feed/Lift motor properly
connected to the harness?
Go to Step 6. Connect the
motor. If error
continues, go to
Step 6.
6
Test the Feed/Lift Motor.
1. Exchange the Feed/Lift Motor with one
from an operational feeder.
2. Run the Service Diagnostics Lift Motor
test on the replacement motor.
Does the motor operate properly?
Replace the Feed/
Lift motor.
Go to Step 7.
7
Check for continuity on the connections.
Reinstall the motors in the original feeders.
Is there continuity on each wire
between P/J409 (Trays 2-3) or P/J549
(Trays 4-5) and the Feeder Harness?
Go to Step 8. Repair the wiring.
8
Check for +24 V to the affected Feed/Lift
Motor.
Is there +24 V across the motor
connector’s Pin 4(+) <=> ground?
Replace the
motor.
Replace the
Engine Logic
Board
(
page 8-89). If the
error persists
replace Tray 4-5
PWB (
page 3-29).
9
Test the affected Level Sensor.
Run the Service Diagnostics Level Sensor
test for the affected tray.
Does the sensor state change?
Go to Step 13. Go to Step 10.
10
Check the Level Sensor connection.
Is the sensor connected to the harness?
Go to Step 11. Connect the
sensor. If error
persists, go to
Step 11.
11
Check harness continuity between the
Level Sensor and Engine Logic Board.
Is there continuity on each wire
between the Level Sensor <=> P/J409
(Trays 2-3) or P/J549 (Trays 4-5)?
Go to Step 12. Repair the wiring.
12
Check for +5 V to the affected Level
Sensor.
Is there +5 V across Pin-3 (+) <=>
ground?
Replace the
sensor.
Replace the
Engine Logic
Board. If the error
persists replace
Tray 4-5 PWB
(
page 3-29).
Universal Tray Failure Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No