3-186 Phaser 5500 Printer Service Manual
Stapler Failure (Staple Move Position Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check Staple Head motion.
Slide the Staple Head across the rails.
Does the Staple Head move smoothly?
Go to Step 2. Remove
obstacles or
repair motion.
2
Test the Staple Move Motor.
Run the Service Diagnostics Staple Move
Motor mid speed Front and Rear tests.
Does the Staple Head Jog?
Go to Step 7. Go to Step 3.
3
Check the Staple Move Motor Harness
connections.
Are P/J8358 and P/J8308 connected?
Go to Step 5. Connect and go
to Step 4.
4
Staple a Test Print.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check Staple Move Motor Harness
continuity.
1. Disconnect P/J8358 and P/J8308.
2. Check for continuity at the following:
P/J8358-1 <=> P/J8308-3
P/J8358-2 <=> P/J8308-6
P/J8358-3 <=> P/J8308-5
P/J8358-4 <=> P/J8308-1
P/J8358-5 <=> P/J8308-4
P/J8358-6 <=> P/J8308-2
Are these conductive?
Go to Step 6. Repair the Staple
Move Motor
Harness.
6
Replace the Stapler Lower Carriage.
Staple a Test Print.
Does the error still occur?
Replace the
Finisher Main
PWB
(
page 3-248).
Problem solved.
7
Test the Staple Move Position Sensor.
Run the Service Diagnostics Staple Move
Position Sensor test.
Does the sensor state change?
Replace the
Finisher Main
PWB
(
page 3-248).
Go to Step 8.
8
Check the Staple Move Position Sensor
Harness connections.
Are P/J8354 and P/J8308 connected?
Go to Step 10. Connect and go
to Step 9.
9
Staple a Test Print.
Does the error still occur?
Go to Step 10. Problem solved.