5-36 Phaser 5500 Printer Service Manual
Spot Deletions Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper condition.
1. Load fresh, dry paper.
2. Print a Test Print.
Does the problem still occur?
Go to Step 2. Problem solved.
2
Check the paper path.
Check the paper path for
contamination or obstacles.
Is the paper path clear?
Go to Step 3. Remove obstacles or
contamination.
3
Check the Drum Cartridge.
1. Install a new Drum Cartridge.
2. Re-print the defective image.
Is the image density normal?
Problem solved. Go to Step 4.
4
Checking the Transfer Roller.
1. Remove the Transfer Roller.
2. Check the Transfer Roller for
contamination and wear.
Is there any contamination or
wear on the Transfer Roller?
Replace the
Transfer Roller
(
page 8-44).
Go to Step 5.
5
Check the Heat and Pressure Roller.
WARNING: Allow the Fuser to cool
before removing it.
Remove the Fuser.
Is there contamination or defects
on the Heat or Pressure Roller?
Replace the Fuser
(
page 8-76).
Go to Step 6.
6
Check the Engine Logic Board.
1. Replace the Engine Logic Board
(page 8-89).
2. Print a Test Print.
Is the trouble rectified?
Problem solved. Replace the I/P Board
(
page 8-91).