Chapter 3 3-13
Troubleshooting
Table 3-8 Dx50/Dx60/Dx70/Dx80/R380/D390/R390 Memory Troubleshooting
Code Description Possible Cause
7000 HPMC in the memory system Replace the Processor/Memory card.
7001 Icache parity fault in memory test Replace the Processor/Memory card
7002 Dcache parity fault in memory test Replace the Processor/Memory card
7003 MSI read time-out (usually caused by an
invalid memory address)
Replace the Processor/Memory card
7004 MSI write time-out (usually caused by an
invalid memory address)
Replace the Processor/Memory card
7005 Processor/Memory bus parity fault Replace the Processor/Memory card
7006 Write bomb fault (Processor/Memory bus
parity detected on incoming data)
Replace the Processor/Memory card
7007 Memory address ECC fault Replace the Processor/Memory card
7008 Multi-bit memory fault Replace memory SIMM pair
7009 Dx70/Dx80 only, single bit memory error Replace memory SIMM pair
70FF Unknown HPMC Replace the Processor/Memory card
7FFF Catastrophic memory fault Replace the Processor/Memory card
7101 Master Memory Controller not responding Replace the Processor/Memory card
7102 Master Memory Controller not ready fault Replace the Processor/Memory card
7103 Master Memory Controller failed to clear Replace the Processor/Memory card
7104 Master Memory Controller sticky bits Replace the Processor/Memory card
7105 Master Memory Controller bad revision Replace the Processor/Memory card
7106 Master Memory Controller register fault Replace the Processor/Memory card
7107 Master Memory Controller fault in ECC test Replace the Processor/Memory card
7200 No Slave Memory Controller available Replace the Processor/Memory card
721x Slave Memory Controller failed, x = SMC
number
Replace the Processor/Memory card
722x Bad Slave Memory Controller revision, x =
SMC number
Replace the Processor/Memory card
723x Slave Memory Controller failed to respond,
x = SMC number
Replace the Processor/Memory card
7301 SIMM 0 bytes are not equal Refer to the memory configuration tables for
the deallocated memory bank.