Chapter 3 3-19
Troubleshooting
Table 3-11 Dx50/Dx60/Dx70/Dx80/D390 HPMC Codes
Code Description Action
CACHE HPMCs
20B0 Data Cache parity error. Replace Processor/Memory card.
20B1 Data Cache tag parity error. Replace Processor/Memory card.
20B2 Data Cache word 0 parity error. Replace Processor/Memory card.
20B3 Data Cache word 1 parity error. Replace Processor/Memory card.
20C3 Instruction Cache word 1 parity
error. (D250/D350 only)
Replace Processor/Memory card.
20B4 Data Cache odd data parity error.
(PCXU Only)
Replace Processor/Memory Card
BUS HPMCs Detected by Processors
5x0y
x = 0 - processor 0 detected error (1 way or
2 way)
x = 1 - processor 1 detected error (2 way
only)
x = 4 - IOA (on P/M card) detected error
x = 5 - IOA (on P/M card) detected error
5000 Unknown error
1. Replace Processor/Memory card.
2. Contact the response center.
5002 Path error
1. Check other hot codes
2. Contact the response center.
5004 Parity error
1. Replace Processor/Memory card.
2. Contact the response center.
5005 Protocol error
1. Replace Processor/Memory card.
2. Contact the response center.
5007 Directed error
1. Replace the system/Core I/O card.
2. Replace HSC cards.
3. Replace Processor/Memory card.
4. Contact the response center.
5008 Broad error
1. See other error codes shown on HPMC
information display. (Refer to Figure 3-3
for example.)