Transport and storage | In case of damage in transit
3.4 In case of damage in transit
Have the shipping agent confirm the damage
Keep the packaging materials for inspection
Notify the sender of the damage
Contact the distributor or machine manufacturer for replacement parts
If damage occurred during transit:
Keep the packaging materials for inspection
Contact HEIDENHAIN or the machine manufacturer
This applies also if damage occurred to requested replacement parts
during transit.
3.5 Repackaging and storage
Repackage and store the product carefully in accordance with the conditions
stated below.
3.5.1 Repackaging the product
Repackaging should correspond to the original packaging as closely as possible.
Re-attach all mounting parts and dust protection caps to the product as
received from the factory, or repackage them in the original packaging as
received from the factory
Repackage the product in such a way that
it is protected from impact and vibration during transit
it is protected from the ingress of dust or humidity
Place all accessories that were included in the shipment in the original
packaging
Further information: "Items supplied and accessories", Page 34
Enclose all the documentation that was included in the original packaging
Further information: "Storage and distribution of the documentation", Page 21
If the device is returned for repair to the Service Department:
Ship the device without accessories, without encoders and without
peripherals
3.5.2 Storage of the product
Package the product as described above
Observe the specified ambient conditions
Further information: "Specifications", Page 407
Inspect the product for damage after any transport or longer storage times
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HEIDENHAIN | QUADRA-CHEK 2000 | Operating Instructions | 07/2019
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