Polycom CX5500 Unified Conference Station Administrator’s Guide 1.1.0
Polycom, Inc. 45
Tip: Choosing a Provisioning Protocol
By default, Polycom sets FTP as the provisioning protocol on all Polycom phones. This guide
focuses on the FTP provisioning protocol. Other supported protocols include TFTP, HTTP, and
HTTPS.
To set up an FTP server using FileZilla Server:
1 Download and install the latest version of FileZilla Server.
2 After installation, a Connect to Server pop-up displays on your computer. Click OK to open the
administrative user interface.
3 To configure a user, select Edit > Users in the status bar.
4 Click Add.
5 Enter the user name for the phone and select OK.
For example, bill123.
6 Select the Password checkbox and enter a password.
For example, 1234. The phone will use this password to log in.
7 Select Page > Shared folders to specify the server-side directory where the provisioning files will
be located (and the log files uploaded).
8 Select Add and pick the directory.
9 To allow the phone to upload logs onto the provisioning server, select Shared Folders > Files,
then select Write and Delete checkboxes, and then click OK.
10 Determine the IP address of the FTP server by entering cmd in the Run dialog on your Start menu,
and enter ipconfig in the command prompt.
The IP Address of the FTP server is shown.
Download Polycom CX5500 Software Files to the
Provisioning Server
This section explains how to download the Polycom Unified Communications (UC) Software to the
provisioning server.
Go to the Polycom UC Software Support Center to download current and past releases, access
supporting documentation, navigate to the downloads and documents available for a specific product.
Polycom provides the UC Software download in .tar file format.
You can find the latest software for the CX5500 system under Downloads on the CX5500 Support page.
To download the Polycom UC Software for the CX5500 system:
1 On the CX5500 Support page, click the latest version of software available.
2 Click Save to download the software package.
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