Polycom, Inc. 64
Set Up Basic Phone Features
After you set up your Polycom
®
phones with a default configuration on the network, phone users will be
able to place and receive calls. However, you may want to add features to the default configuration to suit
your organization and user’s needs. Polycom provides basic and advanced features that you can
configure for the phones to add efficiency and convenience. This section will show you how to configure
all available basic phone features and call management features.
Before you begin configuring phone features, take the time to read the short introductory section Read
the Feature Parameter Tables. This section provides important information you need to know in order to
successfully perform configuration changes.
Basic Phone Features at a Glance
This section shows you how to make configuration changes for the following basic features:
● Configure the Call Logs Contains call information such as remote party identification, time and
date, and call duration in three separate lists, missed calls, received calls, and placed calls.
● Understand the Call Timer Maintains a timer, in hours, minutes, and seconds, for each call in
progress.
● Configure Call Waiting Alerts Visually presents an incoming call on the screen, and plays a
configurable sound effect, when you're in another call.
● Called Party Identification Displays and logs the identity of the party in an outgoing call.
● Configure Calling Party Identification Displays a caller’s identity, derived from the network
signaling, when an incoming call is presented—if the information is provided by the call server.
● Connected Party Identification Displays and logs the identity of the party to whom you are
connected to (if the name is provided by the call server).
● Distinctive Incoming Call Treatment Automatically applies distinctive treatment to calls containing
specific attributes.
● Apply Distinctive Ringing Enables you to select a ring tone for each line, as well as a ring tone for
contacts in the contact directory.
● Apply Distinctive Call Waiting Enables you to map calls to distinct call waiting types.
● Configure Do Not Disturb Temporarily stops incoming calls.
● Use the Local Contact Directory The phone maintains a local contact directory that can be
downloaded from the provisioning server and edited locally. Any edits to the Contact Directory
made on the phone are saved to the provisioning server as a backup.
● Configure the Local Digit Map The phone has a local set of rules to automate the setup phase of
number-only calls.
● Microphone Mute Mutes the phone’s microphone so other parties cannot hear you. When the
microphone mute feature is activated, the mute buttons on the system glow red.
● Configure the Speed Dial Feature Enables you to place calls quickly from dedicated keys as well
as from a speed dial menu.