Service Call 501-584
SC500 (Engine: Paper transport 1: Paper Feed, Duplex, Transport)
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC501-01 B 1st Tray Lift Error
The 1st tray lift motor error detection count reaches 3.
(Up to 2, reset is displayed)
• 1st tray limit sensor connector missing, malfunction, dirt
• 1st tray lift motor connector missing, disconnection, malfunction.
• Foreign matter, such as paper scrap, is caught between the paper
feed tray and the tray lift motor.
• Paper set fault
• Reset the paper
• Remove the foreign matter
1st tray limit sensor, 1st tray lift motor
• Check the harness
• Reset the connector
• Replacement
1st paper feed unit, 1st tray
• Replacement
Paper transport IOB
• Replacement
5. Troubleshooting
474
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