WorkCentreâ„¢ 5735/5740/5745/5755/5765/5775/5790
System Administrator Guide
353
Ensure Embedded Fax is Installed Correctly
At the Device:
Note: To configure this feature or these settings access the Tools pathway as a System
Administrator. For details, refer to Access Tools Pathway as a System Administrator on page 18.
1. From the Tools pathway, touch [Service Settings].
2. Touch [Optional Services].
3. Touch [Embedded Fax]. The Embedded Fax Service screen displays.
4. This should read [Enable]. If this is not Enabled or the Fax Install screen appears, refer to the
instructions to configure Embedded Fax in Embedded Fax on page 271.
Ensure the Fax Settings are Correctly Configured
Ensure the device has been configured with the correct fax (telephone) number.
At the Device
Note: To configure this feature or these settings access the Tools pathway as a System
Administrator. For details, refer to Access Tools Pathway as a System Administrator on page 18.
1. From the Tools pathway, touch [Service Settings].
2. Touch [Fax Settings].
Verify that all Fax Setting configuration steps have been performed. Refer to Embedded Fax on
page 271.
If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further
support.
Troubleshooting: Network Accounting
If you are experiencing problems with Network Accounting, first verify that the device is connected on
the network and functioning as a printer by performing the following activities:
• Check the network cable at the back of the device.
• Send a test page from your PC to the device.
• If connected via TCP/IP try a PING from your workstation to the device.
Is the Device Functioning on the Network as a Printer?
Configure your device on the network or resolve any networking issues before attempting to use the
Network Accounting feature. For instructions to configure the device on the network, see Enable TCP/IP
and HTTP at the Device on page 19.
Ensure Network Accounting is Installed Correctly
At the device, press the <Services Home> button and touch any feature icon on the screen interface.
Does the device ask you for a User Name and Account?
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