GEDRAFT LOGIQ P9/P7
D
IRECTION 5604324, REVISION 11 DRAFT (JANUARY 24, 2019) SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-11
7-4-3-4 Hardware configuration error
7-4-3-4-1 Cause
Hardware(s) not detected as valid system. System will boot up but will not allow scanning.
7-4-3-4-2 What to do
1) Press OK, and shutdown the system and reboot.
2) If same issue persists, then shut down the system, system breaker.
7-4-3-4-3 Log message of the Invalid hardware error
Example
Error ; acqHWCAP(1776); ********************************************
Error ; acqHWCAP(1776); *** ***
Error ; acqHWCap(1776); *** HW RACK CONFIGURATION INVALID!!! ***
Error ; acqHWCAP(1776); *** ***
Error ; acqHWCAP(1776); ********************************************
Error ; acqHWCAP(1776); *** ***
Error ; acqHWCAP(1776); *** Board FuncRevs Provided ***
Error ; acqHWCAP(1776); *** ----------------------- ***
Error ; acqHWCAP(1776); *** MCB_FuncRev1A (qty=1)
Error ; acqHWCAP(1776); *** COMEXP_FuncRev1A (qty=1)
Error ; acqHWCAP(1776); *** MDC_FuncRev1A (qty=1)
Error ; acqHWCAP(1776); *** MPI_FuncRev1A (qty=1)
Error ; acqHWCAP(1776); *** MIO_FuncRev1A (qty=1)
Error ; acqHWCAP(1776); *** ***
Error ; acqHWCAP(1776); ********************************************
Info ; DFEManager(1776); HandleRunFlag: setting RunDfe and RunBlock flags to true!
Error ; EAErrorHandler(1776); Error from acqHWCAP: Invalid Hardware Rack Configuration - Check
logs. Severity : FatalHW
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