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MC573
Oki MC573 Advanced Manual
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- 274 -
7. Troubleshooting
If the ST
A
TUS Button on the
Operator Panel Light
s Up
or Flashes
If any problem occurs in this
machine, the
(ST
A
TUS) button lights up or flashes. Press
the
(ST
A
TUS) button, and
check the problem status.
1
Press the
(ST
A
TUS) button.
2
Press [System S
tatus].
3
Select an item.
If the message, [Communication error] is di
splayed, proble
ms have occurred in the fax
communication. See "Fax Error Codes" for remedy
.
273
275
Table of Contents
Default Chapter
2
About Symbols
2
About this Manual
2
Table of Contents
3
1 Basic Operations
9
How to Customize the Touch Panel
10
Setting a Home Icon on the Home Screen
10
Functions that Can be Set to a Home Icon on the Home Screen
11
Setting a Shortcut Button of each Function
12
Adjusting Brightness of the Touch Panel
13
Adjusting the Touch Position of the Touch Panel
14
Setting Output Destination
15
Output Tray
15
Rear Output Tray
16
Adjusting Volume
17
Simultaneous Operation (Multitasking)
19
Checking the Information of the Machine
20
Printing a Report to Check
20
Checking the Status on the Operator Panel
22
Easy Setup
23
Configuring One Touch Button
25
Job Macro
26
Registering a Frequently-Used Setting as a Macro
26
Using a Registered Macro
28
Editing a Macro Title
29
Checking the Macro Content
29
Deleting a Registered Macro
30
2 Copy
31
Useful Functions
32
Specifying the Paper Feed Tray (Paper Feed)
32
Making Enlarged or Reduced Copies (Zoom)
35
Copying on both Sides of Paper (Duplex Copy)
37
Combining Multiple Pages on One Sheet of Paper (N-In-1)
39
Changing the Scan Size (Scan Size)
41
Sorting each Set in Page Order (Sort)
42
Enabling Continuous Scan Mode (Continuous Scan)
43
Copying Different Size Documents (Mixed Size)
44
Resetting Copy Settings (Reset)
46
Changing the Document Orientation (Direction)
47
For a Better Finish
48
Adjusting the Density (Density)
48
Selecting the Document Type (Document Type)
49
Specifying the Scan Resolution (Resolution)
50
Copying a Document with a Colored Background Clearly (Background Removal)
51
Erasing Edge Shadows (Edge Erase)
53
Removing Show-Through (Show-Through Removal)
54
Color Settings
55
Switching Color Modes
55
Adjusting the Contrast (Contrast)
56
Adjusting Hue for Color Copy
57
Adjusting Saturation
58
Adjusting RGB
58
Advanced Copy Settings
59
Making Multiple Copies on a Sheet of Paper (Repeat)
59
Adding a Stamp (Watermark)
61
Copying both Sides of a Card to One Side (ID Card Copy)
61
Setting Margins (Margin)
62
Skipping White Pages When Copying (Omit Blank Page)
66
3 Scan
67
Basic Operations of Scan Functions
68
Setting to Scan a Document
68
Displaying a Preview Image
74
Other Settings to Scan
75
Items on Transmit and Receipt Journal Report (E-Mail/Internet Fax/Faxserver)
82
Sending Scanned Data as an E-Mail Attachment
84
Specifying a Destination from Address Book or Group List
84
Specifying a Destination Using One-Touch Button
85
Specifying a Destination from Transmission History
86
Specifying a Destination Searching LDAP Server
86
Setting the Sender's Address
87
Setting the Reply Address
87
Registering an E-Mail Template
88
Using an E-Mail Template
88
Saving Transmission Data
89
Checking Results of Scan to E-Mail
89
Saving Scanned Data to a Computer
90
Changing the Machine Settings
90
Using Actkey
92
Using WSD Scan
96
Using Image Capture (Mac os X)
98
Using a Scanner Supported Application
99
Adding Destination for Scan to Computer
101
Deleting Destination for Scan to Computer
102
Saving Scanned Data in USB Memory
103
Saving Scanned Data in a Shared Folder
104
Changing a Destination (Profile) from the Operator Panel
104
Deleting a Destination (Profile) from the Operator Panel
105
Tables of Profile Setting Items
105
Encrypted Pdf
106
Descriptions of Screens for Scan
108
Scan to Computer Screen
108
Scan to USB Memory Screen
109
4 Print
112
Printing on Various Types of Paper
113
Printing on Envelopes
113
Printing on Labels
116
Printing on Long Paper
117
Printing on Custom Size Paper
119
Printing with Various Settings from a Computer
121
Printing Manually One by One
121
Enlarging or Reducing to Fit the Specified Paper Size
123
Printing Only the Cover from a Different Tray
124
Making a Booklet
125
Dividing a Document to Print on some Sheets for Making a Poster
126
Adding Semi-Transparent Text (Watermarks)
126
Overlaying Forms or Logos (Overlay)
127
Outputting a Document to a File Instead of Printing on Paper
129
Storing Frequently-Printed Documents in the Printer
129
Printing E-Mail Attachment Files
131
Saving Paper, Saving Toner
132
Printing on both Sides of Paper (Duplex Printing)
132
Saving Toner
133
Combining Multiple Pages Onto One Sheet of Paper
134
Adjusting Color on the Computer
136
Printing Color Data in Grayscale
136
Using Color Matching on Printer Driver
137
Simulating Printing Results for Ink
138
Color Separation
139
Correcting Color Registration Error Manually
140
Correcting Density Manually
142
Adjusting Color Balance (Density)
143
Adjusting Color with Software
144
Enhancing Photos
145
For a Better Finish
145
Printing with a Specified Resolution
146
Emphasizing Fine Lines
147
Specifying the Font to Use
148
Changing Black Finish
149
Eliminating White Gap between Text and Background (Overprinting Black)
150
Useful Functions
152
Collating a Multiple Page Document in Units of Copies
152
Printing from the Last Page of a Document
153
Selecting a Tray Automatically for the Specified Paper
154
Switching to Another Paper Feed Tray Automatically When a Tray Runs out of Paper
155
Changing the Default Settings with a Printer Driver
157
Saving Frequently-Used Settings in the Printer Driver to Use
157
Storing Print Data in this Machine before Printing
158
Printing Without Opening a PDF File (PDF Print Direct)
159
Printing Data in USB Memory
160
Printing Confidential Document
162
Encrypting the Print Data and Setting a Password before Printing (Private Print)
162
5 Fax
164
Basic Operations of Fax Functions
165
About the Dial Function
165
Specifying a Destination from Phone Book
166
Specifying a Destination Using One-Touch Button
166
Specifying a Destination from Transmission History and Reception History
167
Deleting a Specified Destination
167
Displaying a Preview Image
168
Receiving a Fax
169
Specifying a Tray to be Used When Printing Received Fax
169
Paper Size Priority
170
Checking the Communication Status/Transmission and Reception History
170
Items on Transmit and Receipt Journal Report
172
Sending a Fax Via the Internet
174
About the Internet Fax Function
174
Receiving an Internet Fax
175
Entering a Destination E-Mail Address
175
Specifying a Destination from Address Book/Group List
176
Selecting a Destination Using One Touch Buttons
177
Selecting a Destination from Transmission History
178
Searching for a Destination in the LDAP Server
179
Checking, Deleting or Changing a Specified Destination
180
Setting Scanning for Transmission
182
Checking the Transmission History
188
Receiving Results of Internet Fax
189
Setting Scanning for Transmission
190
Scanning a Duplex Document (Duplex Scan)
190
Specifying a Scan Resolution (Resolution)
191
Sending a Fax to Multiple Destinations at the same Time
192
Specifying a Scan Size (Scan Size)
193
Adjusting the Density (Density)
194
Scanning a Document with a Colored Background Clearly (Background Removal)
195
Erasing Edge Shadows When Sending (Edge Erase)
196
Disclosing a Sender Name (Originator) to the Recipient
197
Changing the Sender Name that Is Printed on Faxes
198
Printing Transmission Results Automatically (Transmit Conf. Report)
198
Registering the Sender Name (Originator)
199
Changing the Standard Originator Name
200
Adding a Prefix (Prefix)
201
Setting the Number of Redial Attempts and Redial Intervals
202
Settings for Transmission
203
Scanning Multiple Documents Continuously on the Document Glass (Continuous Scan (Glass))
203
Scanning Multiple Documents Continuously with the ADF (Continuous Scan (ADF))
204
Sending at a Specified Date and Time (Delayed Tx)
205
Sending While a Document Is Being Scanned (Memory Transmission/Real Time Transmission)
206
Sending a Fax after Calling (Manual Transmission)
207
Manual Sending (On-Hook Dial)
208
Preventing Wrong Fax Transmissions
208
Setting for Receptions
210
Setting a Tray to Print Received Documents
210
Setting a Print Method for When a Received Image Exceeds Paper Size
211
Duplex Printing
213
Setting so that You Can Hear Line Monitor Sound
214
Forwarding a Fax to Another Fax Number
214
Setting When to Ring the External Telephone (Tel Priority Mode)
215
Setting Fax Detection Mode
216
Setting the T/F Timer
217
Setting TAD Mode
218
Block Junk Fax
219
Previewing a Received Fax
220
Communication)
221
About Fcode Communication
221
Registering an Fcode Box
222
Sending a Fax to a Destination Confidential Box (Fcode Transmission)
225
Printing a Document that Is Received in the Confidential Box of this Machine
226
Receiving a Document that Is Saved in a Destination Bulletin Board Box by Fax (Fcode Polling)
227
Saving a Document in a Bulletin Board Box of this Machine
227
Deleting a Document in a Bulletin Board Box of this Machine
228
Deleting a Registered Fcode Box
228
Useful Functions
229
Instructing a Fax Reception from a Telephone Remotely (Remote Switchover Number)
229
Setting Secure Reception
230
Sending a Fax from a Computer
232
Sending a PC Fax
232
Sending a Fax from a Computer with a Cover Sheet
234
Sending a PC Fax to Multiple Destinations at the same Time
235
Cancelling a PC Fax Transmission
236
Managing the PC Fax Phone Book
236
Sending Data to the Fax Server
242
Basic Procedure for Scan to Fax Server
242
Enabling the Scan to Fax Server Function
243
Editing a Destination E-Mail Address
244
Editing E-Mail Body Text
244
Checking Results of Scan to Fax Server
245
Names and Functions of Screen Items for Internet Fax
246
6 Maintenance
249
Replacing Maintenance Parts
250
Replacing the Belt Unit
250
Replacing the Fuser Unit
254
Cleaning each Part of the Machine
257
Cleaning the Surface of the Machine
257
Cleaning the Document Feed Rollers
258
Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3)
259
Cleaning the Paper Feed Rollers (MP Tray)
260
Updating Installed Drivers
263
Updating the Printer Driver (Windows)
263
Updating the Fax Driver (Windows)
264
Updating the Scanner Driver (Windows)
264
Updating the Printer Driver (Mac os X)
265
Performing Confidential Communication and Bulletin Board Communication (Fcode Updating the Scanner Driver (Mac os X)
265
Removing Installed Drivers
266
Removing the Printer Driver (Windows)
266
Removing the Fax Driver (Windows)
267
Removing the Scanner Driver (Windows)
267
Removing the Printer Driver (Mac os X)
268
Removing the Scanner Driver (Mac os X)
269
Updating Firmware
270
Initializing Memory and Settings
271
Initializing Flash Memory
271
Initializing the Settings of the Device
272
7 Troubleshooting
273
If the STATUS Button on the Operator Panel Lights up or Flashes
274
Copy Problems
275
The Copied Output Is Different from the Original
275
Other Problems (Copy)
276
Print Problems
277
Network Connection Problems
277
Wireless LAN Connection Problems
278
USB Connection Problems
279
Scan Problems
280
Scan to E-Mail Problems
280
E-Mail/Internet Fax/Faxserver Error Code
281
Scan to Computer Problems
281
Unable to Save Files in a Network Folder
282
Network Connection Problems
282
Wireless LAN Connection Problems (if Wireless LAN Module Is Fitted)
283
Fax Problems
284
Unable to Send or Received a Fax
284
Other Problems (Fax)
285
Fax Error Codes
285
About Problems with Printing Results
288
Table of Problems with Printing Results
288
Vertical White Lines Appear
290
Printed Images Are Fading Vertically
290
Printed Images Are Light
291
White Spots and Lines Appear
291
Dew Condensation Appears on Printed Paper
292
Vertical Lines Appear
292
Horizontal Lines and Spots Appear Periodically
293
White Area on Paper Is Lightly Stained
293
The Periphery of Characters Is Smudged
294
The Entire Paper Area Is Lightly Stained When Printing on Envelopes or Coated Paper
294
Toner Comes off When Printed Paper Is Rubbed
295
Uneven Gloss
295
Black or White Dots Appear
296
Dirt Is Printed
296
The Entire Page Is Printed Black
297
Nothing Is Printed
297
White Patches Appear
298
The Entire Page Is Dirty
298
The Peripheral Area of the Page Is Dirty
299
The Printed Image Is Skewed
299
Color of the Printed Image Is Not What You Expect
300
Solid Printing of CMY 100% Is too Light
300
Problems about Software
301
Problems on Configuration Tool
301
Problems on a Web Browser
302
Printer Problems on a Windows PC
303
Problems on the Machine or Paper
304
Problems on the Machine
304
Problems on Document and Paper
307
If a Power Failure Occurs
309
Before Relinquishing Your Device
310
Airprint Problems
311
Google Cloud Print Problems
312
8 Editing Address Book
314
E-Mail Address
315
Registering an E-Mail Address from the Operator Panel
315
Registering an E-Mail Group from the Operator Panel
316
Registering an E-Mail Address from the History
316
Deleting a Registered E-Mail Address from the Operator Panel
317
Deleting a Registered E-Mail Group from the Operator Panel
317
Fax Numbers
318
Registering a Fax Number from the Operator Panel
318
Registering a Group Number from the Operator Panel
319
Deleting a Registered Fax Number from the Operator Panel
320
Deleting a Registered Group Dial Number from the Operator Panel
321
Registering Fax Number from the History
321
9 Operating Management/ Specifications
323
Administrator Setup
324
Displaying Administrator Settings
324
Copy Setup
325
Fax Setup
326
Other Settings
327
Fax Setting
327
Faxserver Function
328
Internet Fax Setup
329
Scanner Setup
329
Print from USB Memory Setup
332
Print Setup
333
Color Menu
334
Drum Cleaning
334
System Configuration Menu
335
Pcl Setup
335
Network Menu
338
Factory Defaults
339
Ldap Server Setting
340
Configure Home Screen
341
Manage Unit
341
System Setup
342
User Install
343
Management Software
345
User Authentication (Access Control)
346
Preparation (for Administrator)
347
Log in to this Machine
353
Printing from a Computer
354
Sending a Fax from a Computer (Windows)
357
Registering IC Card Information
359
Account Management
360
Enabling Account Management
360
Setting a Number of Points to each Account
362
Creating a Shared Account
363
Setting Paper Size Points/Toner Points
365
Printing When Account Management Is Enabled
366
Precautions When Operating
367
Moving/Transporting this Machine
368
Moving this Machine
368
Transporting this Machine
369
10 Network
371
Airprint
372
About Airprint (Print/Scan/Faxout Service)
372
Setting Airprint (Print/Scan/Faxout Service)
373
Registering the Machine in a Computer (Mac os X)
374
Printing with Airprint (Print)
375
Scanning with Airprint (Scan)
377
Sending a Fax with Airprint (Faxout Service)
379
Google Cloud Print
381
About Google Cloud Print
381
Setting Google Cloud Print
382
Printing with Google Cloud Print
387
Checking Google Cloud Print Registrations
389
Checking or Changing the Use of Cloud Service Settings
390
Deleting the Registered Information
391
Checking that Deletion Is Complete
392
About Importing the CA Licenses of the Proxy Server
393
Network-Related Software
394
Network Settings
395
Initializing the Network Settings
396
Setting the DHCP Server
397
Network Problems
398
11 Utility Software
399
List of Utility Software
400
Windows Utilities
400
Mac os X Utilities
401
Installing Software
402
For Windows
402
For Mac os X
405
Web Page of this Machine
406
Open the Web Page of this Machine
406
Log in as the Administrator
407
Changing the Administrator Password (Web Page)
409
Checking or Changing the Settings of this Machine
409
Encrypting Communication with SSL/TLS
411
Encrypting Communication with Ipsec
414
Limiting by Using an IP Address (IP Filtering)
417
Limiting by Using a MAC Address (MAC Address Filtering)
417
E-Mail Alert
418
Using Snmpv3
419
Using IEEE802.1X (Wired LAN)
419
Setting IEEE802.1X (Wireless LAN)
421
Setting Wireless LAN (WPA/WPA2-EAP)
422
Setting the LDAP Server
423
E-Mail Setup
424
Setting Power Save Mode (Web Page)
424
Setting Sleep Mode (Web Page)
425
Setting Auto Power off Mode (Web Page)
425
Registering a Destination (Profile) (Web Page)
426
Changing a Destination (Profile) (Web Page)
427
Deleting a Destination (Profile) (Web Page)
428
Forwarding Received Document Data to an E-Mail Destination or Shared Folder (Auto Delivery)
429
Saving Sent and Received Data (Transmission Data Save)
433
Fax Reception Notification
434
JOB MACRO (Web Page)
435
About Items that Can be Set or Checked
436
Color Correct Utility
442
Changing Palette Color
442
Changing Gamma Value or Hue
444
Printing in Adjusted Color Settings
445
Saving Color Correction Settings
446
Importing Color Correction Settings
446
Deleting Color Correction Settings
447
Color Swatch Utility
448
Printing Color Swatch
448
Customizing the Color Swatch
449
Printing a File with the Color You Want
449
PS Gamma Adjuster Utility
450
Registering an Adjusted Halftone
450
Printing with a Registered Halftone
451
Configuration Tool
452
Registering this Machine
453
Starting Configuration Tool
453
Checking the Status of this Machine
454
Changing the Device Settings
454
Setting a Network Scan
456
Cloning Settings
457
Displaying the Alert Info
458
Setting the Network
462
Registering ICC Profile
463
Registering Forms (Form Overlay)
464
Checking the Free Space in Memory/Hard Disk Drive
465
Registering a User Name and Password
465
Setting Power Save Mode (Configuration Tool)
467
Setting Sleep Mode (Configuration Tool)
467
Setting Auto Power off Mode (Configuration Tool)
468
Registering a Destination (Profile) (Configuration Tool)
468
Changing a Destination (Profile) (Configuration Tool)
470
Importing and Exporting Destinations (Profile)
471
Deleting a Destination (Profile) (Configuration Tool)
472
Registering an E-Mail Address (Configuration Tool)
474
Registering E-Mail Group (Configuration Tool)
475
Deleting a Registered Destination (Configuration Tool)
477
Deleting a Registered E-Mail Group (Configuration Tool)
478
Importing and Exporting Destination E-Mail Addresses
479
Registering a Fax Number (Configuration Tool)
480
Registering a Group Number (Configuration Tool)
481
Deleting a Registered Fax Number (Configuration Tool)
483
Deleting a Registered Group Dial Number (Configuration Tool)
484
Importing and Exporting Speed Dials of Destinations
485
Removing this Machine
486
Names and Functions of Screen Items for Configuration Tool
486
Actkey
490
OKI LPR Utility
491
Starting OKI LPR Utility
491
Registering a Device to OKI LPR Utility
492
Checking the Status of a Registered Device
492
Forwarding Print Jobs to a Registered Device
493
Printing the same Document from the Registered Multiple Devices
494
Opening the Web Page of the Registered Device
494
Following the IP Address of the Registered Device Automatically
495
Setting the Web Port Number of the Machine
495
Sending a File to a Device that Is Registered in OKI LPR Utility
496
Deleting an Unnecessary Print Job
496
Uninstalling OKI LPR Utility (Uninstall)
497
Network Extension
498
Showing Printer Properties
498
Checking the Settings of the Machine
499
Set Options Automatically
500
Uninstall the Utility
500
Network Scanner Setup Tool (Mac os X)
501
Network Card Setup (Mac os X)
502
Setting the IP Address
502
Configuring Web Settings
503
Quitting Network Card Setup
503
Print Job Accounting Client
504
For Windows
504
For Mac os X
506
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Oki MC573 Specifications
General
Brand
Oki
Model
MC573
Category
All in One Printer
Language
English
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