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7. Troubleshooting
• Common to Windows and Mac OS X
• For Windows
Unable to Save Files in a Network Folder
Point to check Solution Reference
Is the FTP/CIFS setting correct? Check the profile settings.
Creating a Shared Folder in a
Computer (User's Manual)
Has any error occurred? Follow the on-screen instructions on
the display screen of the machine.
Error Message List (User's
Manual)
Network Connection Problems
Cause Solution Reference
Using a cross cable. Use a straight cable. -
The machine was turned on before a
cable was connected.
Connect cables before turning the
machine on.
Connecting This Machine to a
Computer (User's Manual)
There is a problem with the
compatibility with the hub.
On the touch panel, press [Device
Settings], select [Admin Setup] >
[Network Menu] > [Network Setup] >
[Network Setting] > [HUB Link
Setting], and then change the setting.
-
The network connection setting is
incorrect.
To connect to a wired network, set
[Wired] for the network connection to
[Enable].
Connecting This Machine to a
Computer (User's Manual)
Cause Solution Reference
The IP address is incorrect. • Check that the same IP address is
set for the machine and the
machine's port setting on the
computer.
• Check that the IP address is not
duplicated by another device.
• Check that the correct IP address,
subnet mask, and gateway address
are set.
• If using OKI LPR Utility, check the
IP address setting with OKI LPR
Utility.
Easy Setup
OKI LPR Utility