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7. Troubleshooting
Printed Images are Light
Cause Solution Reference
The toner is low. If "Toner Low" or "Toner Empty.
Replace with new Toner Cartridge."
appears, replace the toner cartridge.
Replacing the Toner Cartridges
(User's Manual)
The paper is damp. Use paper stored under proper
temperature and humidity conditions.
Loading Paper (User's Manual)
The paper is unsuitable. Use recommended paper.
Loading Paper (User's Manual)
The settings of the media weight is
incorrect.
On the touch panel, press [Device
Settings], select [Paper Setup] > the
paper tray you are using, and then
select the proper value for [Media
Weight]. Or, select a thicker values for
[Media Weight].
Loading Paper (User's Manual)
Recycled paper is used. On the touch panel, press [Device
Settings], and then select [Paper
Setup] > the paper tray you are using,
and then select the thicker value for
[Media Weight].
Loading Paper (User's Manual)
White Spots and Lines Appear
Cause Solution Reference
The paper is damp or dry. Use paper stored under proper
temperature and humidity conditions.
Loading Paper (User's Manual)
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