Xerox 8850 Service Manual

03/2003
1-6
8850/ 510DP
Status Code Entry Chart
Service Call Procedures
Status Code Entry Chart
Table 1 Status Code Entry Chart
Status
Code
Description Components BSD
Ref
PL
Ref
C1-01
C2-01
C3-01
C4-01
No RAP
Roll Position Sensor error
The Roll 1, 2, or 3 Position Sensor
did not actuate or deactuate.
• Roll 2 Position Sensor
(Q2)
Roll 1 Position sensor
(Q1)
Roll 3 Position Sensor
(Q3)
• Main PWB (A3)
• Check media path for an
obstruction.
• Clean the Roll Position
Sensor and check for
damage.
• Check connector A3P/
J609 on the Main PWB.
NOTE: The sensors are
interchangeable.
BSD
7.2
BSD
7.3
BSD
7.4
PL 7.1
C1-04
C2-04
C3-04
Media Registration Sensor error
The Media Registration Sensor did
not actuate or deactuate when
feeding from roll 1, 2, or 3.
• Media Registration Sen-
sor (A21Q1)
• Main PWB (A3)
• Registration Rolls
• Transport Driver Motor
BSD
8.2
PL 8.2
C1-05
C2-05
C3-05
No RAP
Motion sensor error
Motion was not detected or the
media stopped moving when feed-
ing from roll 1, 2, or 3.
• Roll 1 Motion Sensor
(Q4)
• Roll 2 Motion Sensor
(Q5)
• Roll 3 Motion Sensor
(Q6)
• Main PWB (A3)
• Media Feed Rolls
• Media Feed Drive Motor
• Check the Motion Sen-
sor and Encoder Disk
for damage by rotating
the Rewind Drive
Sprocket.
NOTE: The sensors are
interchangeable.
BSD
7.2
BSD
7.3
BSD
7.4
PL 7.2
C1-59
C2-59
C3-59
No RAP
This code appears when the end of
the media roll is reached and the
media is not taped to the roll core.
The media can not rewind.
Install a new roll of media. BSD
7.2BSD
7.3BSD
7.3
PL 7.2
PL 7.4
C2-07
No RAP
Roll 1 Position Sensor error
Media was not detected at the Roll
1 Position Sensor when feeding
from Roll 2.
Roll 1 Position Sensor Q1
Main PWB
BSD
7.2
PL 7.1
C3-06
No RAP
Roll 2 Position Sensor error
Media was not detected at the Roll
2 Position Sensor when feeding
from roll 3.
Roll 2 Position Sensor (Q2)
Main PWB (A3)
BSD
7.3
PL 7.1
C3-07
No RAP
Roll 1 Position Sensor error
Media was not detected at the Roll
1 Position Sensor when feeding
from Roll 3.
Roll 1 Position Sensor (Q1)
Main PWB (A3)
BSD
7.2
PL 7.1
C4-24
No RAP
Media Registration Sensor error
The cut sheet does not reach the
Media Registration Sensor in time.
• Media Registration Sen-
sor (A21Q1)
• Main PWB (A3)
• Registration Rolls
• Media Transport Drive
Motor
BSD
8.1
PL 8.2
PL 1.1
C4-34
No RAP
Sheet Feed Sensor error
The Sheet Feed Sensor deactu-
ated too early while making a print.
The operator may have removed
the sheet media.
• Sheet Feed Sensor
(Q2)
• Main PWB (A3)
BSD
8.1
PL
10.7
PL 1.1
E2-01
No RAP
Media Registration Sensor error
The media trail edge jammed in the
Media Registration Sensor area.
• Media Registration Sen-
sor (A21Q1)
• Main PWB (A3)
• Intermittent problem
with the Drum Drive
Motor starting
BSD
8.2
PL 8.2
PL 1.1
PL 9.1
E2-09
No RAP
This is a Firmware problem
This is a firmware problem. Press
power off (0) then power on (1). If
problem persists, replace the firm-
ware.
E2-11
No RAP
Media Registration Sensor error
The Media Registration Sensor
was detected to be actuated when
the machine powered up.
• Media Registration Sen-
sor (A21Q1)
• Main PWB (A3)
BSD
8.2
PL 8.2
PL 1.1
Table 1 Status Code Entry Chart
Status
Code
Description Components BSD
Ref
PL
Ref

Xerox 8850 Specifications

General

Brand	Xerox
Model	8850
Category	Printer
Language	English