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Cisco WS-C6506 - Using System Crash-Info Files

Cisco WS-C6506
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22-19
Catalyst 6500 Series Switch Software Configuration Guide—Release 8.7
OL-8978-04
Chapter 22 Administering the Switch
Displaying System Status Information for Technical Support
sp+50: 80A3249C 00000000 00000002 000009E4
sp+60: 8204067B 82040670 8011812C 81CAFC98
sp+70: 8011814C 82040670 8011812C 81CAFC98
sp+80: 00000002 000009E4 80110160 80110088
sp+90: 82040670 80A71EB4 81F1E9F8 00000004
sp+A0: 00000000 81F25EAC 81FF5750 00000000
sp+B0: 00000000 00000000 81F1E314 800840BC
sp+C0: 0000000B 80084EB0 00000001 8073A358
sp+D0: 00000003 0000000D 00000000 0000000A
sp+E0: 00000020 00000000 800831B4 0000001A
sp+F0: 00000000 00000000 00000000 000D84F0
Register content:
Status: 3401FC23 Cause: 00000024
AT: 81640000
V0: 00000007 V1: 00000007
A0: 00000000 A1: 80A756A6
A2: 00000011 A3: BE000BD0
T0: BFFFFFFE T1: 80000000
T2: 00000000 T3: 00000001
T4: 00000000 T5: 00000007
T6: 00000000 T7: 00000000
S0: 00000001 S1: 00000032
S2: 81F1E9F8 S3: 80A74BC8
S4: 80C8DBDC S5: 000006E8
S6: 00000000 S7: 00000000
T8: F0D09E3A T9: 82940828
K0: 3041C001 K1: 80C73038
GP: 811F39C0 SP: 83F84010
S8: 83F84010 RA: 807523F4
HIGH: 00000001 LOW: D5555559
BADVADDR: 7DFF7FFF ERR EPC: 58982466
GDB: Breakpoint Exception
GDB: The system has trapped into the debugger.
GDB: It will hang until examined with gdb.
Using System Crash-Info Files
The crash-info file contains extended system information that is captured when the system reloads due
to an error. Similar to the crash-dump file, the crash-info file is stored in the file system. You should look
at the information in the crash-info file in addition to the core dump information. By examining both the
crash-info file and core dump file, Cisco TAC can better analyze the error.
Enabling and Disabling the Crash-Info File
To enable the system to write a crash-info file after a system reload occurs due to an error, perform this
task in privileged mode:
This example shows how to enable the system to write a crash-info file:
Task Command
Enable or disable creation of the
crash-info file.
Note This feature is disabled by
default.
set system crashinfo enable | disable

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