Copyright 2013 Baker Hughes Company.
English–DPI620G Instruction Manual | 13
How to return the instrument
1.18 How to return the instrument
1.18.1 Return Goods/Material Procedure
If it is necessary to calibrate the device or it is not serviceable, send it to the nearest Druck Service
Center listed at:
https://qrco.de/bcPHml.
You must get a Return Goods/Material Authorization (RGA or RMA) from the Service
Department. Give the following information for a RGA or RMA:
• Product (e.g. DPI620G)
• Serial number
• Information about malfunction/work to be done
• The necessary calibration traceability information
• Operating conditions.
1.18.2 Safety Precautions
Give the following information if applicable: if the product has touched any hazardous or toxic
s
u
bstances, the relevant MSDS and or COSHH references, and the necessary precautions when
the device is touched.
1.18.3 Important Notice
Do not use personnel that are not approved for the servicing of this type of device. If personnel
ar
e used that are not approved do the servicing, this will affect the warranty and not guarantee
future performance.
When you discard used equipment and batteries, obey all the local health and safety procedures.
1.18.4 For More Information Contact
Druck customer service department:
www.Druck.com
1.19 Packaging for Storage or Transportation
To put the device into storage or to send the device for calibration or repair, use the following
procedures:
1. Put the device into an applicable container that protects against impact damage.
2. To send the device for calibration or repair, complete the Return Goods procedure. See
Section 1.18.
3. Send the device to the manufacturer or an approved service agent for all repairs.
1.20 Environment
The following conditions apply for both shipping and storage:
• Temperature Range -20°C to +70°C (-40°F to +158°F)
• Altitude up to 15,000 feet (4,570 meters).
Refer to Chapter 13 on page 198 for more environment conditions.
1.21 4Sight2 Software
4Sight2 gives easy-to-use, cost effective and scalable calibration management with full
integration with Druck Calibrators. This gives seamless communication, end-to-end automation,
paperless calibration process and increased efficiency.
The 4Sight2 software is available on the Druck website
www.druck.com/4sight2 and is free to
download and use (trial or Freemium version).
To download test procedures from 4Sight2 on to the DPI620G, connect the instrument to the PC
using a USB mini cable. Refer to Section 7.1 on page 86 for more information.
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